June 29th, 2024

OctoPrint's anonymous usage stats were manipulated

Gina Häußge discovered fake tracking events manipulating OctoPrint's usage statistics. Perpetrators simulated outdated software instances, leading to data cleanup and preventive measures. OctoEverywhere acknowledged the incident, pledging collaboration for resolution.

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OctoPrint's anonymous usage stats were manipulated

The creator of OctoPrint, Gina Häußge, discovered that the anonymous usage statistics of OctoPrint were manipulated by a small number of clients sending fake tracking events. These events simulated thousands of unique instances running outdated versions of the software. The manipulation involved fake installation events of a specific plugin, OctoEverywhere, and other popular plugins. Gina cleaned up the data, blocked the offending clients, and implemented measures to prevent future manipulations. The perpetrator(s) behind the manipulation were strongly condemned for abusing the project's data integrity. OctoEverywhere responded to the incident, acknowledging the manipulation and expressing their commitment to rectify the situation by collaborating with Gina and contributing to the OctoPrint project. The incident highlighted the importance of data accuracy for making informed decisions regarding the project's maintenance and development.

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Link Icon 2 comments
By @delichon - 5 months
I distrust OctoEverywhere after they gave me the runaround for three months of trying to cancel my paid account. They kept charging me, telling me they were sending me a refund, but never did. It didn't stop until I replaced the credit card. They were always polite and apologetic ... and then did nothing.

This isn't evidence that they messed with usage stats, just that from me they get a little less benefit of the doubt.