Gen AI: too much spend, too little benefit?
Tech giants and entities invest $1 trillion in generative AI technology, including data centers and chips. Despite substantial spending, tangible benefits remain uncertain, raising questions about future AI returns and economic implications.
Read original articleThe article discusses the significant investments, estimated at around $1 trillion, that tech giants and other entities are making in generative AI technology. These investments cover various areas such as data centers, chips, AI infrastructure, and the power grid. However, despite the substantial spending, there is a lack of tangible benefits or returns from these investments so far. The article raises questions about whether this massive expenditure will eventually result in the expected AI benefits and returns. It also highlights the potential implications for economies, companies, and markets depending on the outcomes of these investments. The discussion on the effectiveness of the spending on generative AI technology and its impact on various sectors is a key focus in the article.
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I don't think Gen AI will be totally bust, but it won't be as promised (anytime soon). Just like in a software project, the last 10% is another 90%.
1) Automating boring reading and writing tasks. Think marketing copy, recommendation letters, summarizing material, writing proposals, etc. LLMs are pretty good at this stuff but these are not many people's core job responsibilities (though they may take up a lot of their time). Consider it a productivity booster for the most part. Some entry level jobs will be eliminated, and this may create problems down the road as the pipeline of employees to oversee LLMs erodes.
2) Code writing tools a la Copilot for certain "boilerplate" code in commonly used languages. I think the impact is similar to (1) where entry level jobs erode and this may impact employee pipelines.
The core problem (as I see it) is that LLMs don't produce outputs good enough to be used without human oversight except on a small subset of tasks. So you end up needing humans (maybe fewer of them) to check the LLM output is headed in the right direction before you let it out into the world.
Consider voice interface LLMs for customer service. When will they get good enough to do the job with real money on the line? If your airline help desk keeps giving away free flights or on the flip side infuriating passengers by refusing allowed changes, can you really use it in production? My sense is they aren't good enough to replace the usual phone tree just yet.
When accuracy doesn't matter that much, LLMs will really shine because then they can be used without a human in the loop. Think some marketing/advertising and especially, especially propaganda.
I think the existing killer apps don't yet have enough money/savings in them to justify the spend. If generative AI technologies can get good enough on the accuracy front to remove humans from the loop in more contexts, we will be talking about much more dramatic value.
If they can't handle new ideas humans will always be much more useful and these systems are good for references and human learning are not good for creating something new and of value. I've noticed for text LLMs are quite weirdly repetitive and have an empty style that requires a lot of editing to get it into a shape humans would craft.
People will say the improvements are coming but I think most of them have come from more data which is running out. I think one of the most profound things about real intelligence is being able to define and update concepts within your own mind… how to add new information to LLMs in realtime and have that reflected across the board seems intractable given the training and refinement these things would sit upon. There is no clear unit of information about a concept that links to all the other ideas. LLMs seem quite limited by this.
The brain is so much more complex than these algorithms too and so much more flexible, I don't see how a very good encyclopaedia with some fuzzy AI concept extraction capability is in any way the same as the human brain being able to apply and adapt concepts from all around art, science, literature and the human experience.
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