July 4th, 2024

AI washing: Silicon Valley's big new lie

AI washing is a deceptive marketing practice in Silicon Valley, exaggerating AI's role in products. It misleads by promoting AI as solving all problems independently, distorting funding priorities and creating unrealistic expectations.

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AI washing: Silicon Valley's big new lie

AI washing is a deceptive marketing practice prevalent in Silicon Valley, where the role of artificial intelligence (AI) is exaggerated in products and services. This phenomenon involves labeling products with old-school algorithms as "AI-powered" and showcasing bold AI projects that actually rely on human intervention behind the scenes. For instance, Amazon's high-tech stores and self-driving cars from companies like Alphabet's Waymo and General Motors' Cruise require human assistance despite being marketed as AI-driven solutions. The trend of AI washing misleads the public and the tech industry by promoting the idea that AI can solve all problems without human involvement. This practice distorts funding priorities, leading to inferior solutions and unrealistic expectations about AI capabilities. The industry needs to be transparent about the role of AI in products, and consumers should demand proof of AI functionality to avoid falling for misleading marketing tactics. Ultimately, the prevalence of AI washing highlights the importance of acknowledging the limitations of AI and the value of human involvement in technological advancements.

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Link Icon 3 comments
By @janalsncm - 3 months
It kind of just strikes me as too much money sloshing around too few actually good ideas. Sure, AI is a significant improvement on crypto, but that doesn’t stop “Synergy Guy” from trying to use the latest buzzword to separate fools from their money. Anyone who considers themselves an expert in VR, blockchain, and AI is immediately a red flag. Actual expertise takes time and hard work, not just smiling and nodding at the right time.

At the end of the day, everything can’t be a B2B SaaS company. The companies that “leverage AI” were already doing that before LLMs came out. As the I will piledrive you guy said, if AI is coming for your business, a 3 hour Monday morning pep talk that boils down to import openai will not save your business.

By @joe_the_user - 3 months
It seems like it's hard to describe the world where this AI can't directly people but where it still transforms things.

Unfortunately, one aspect of such a new world is an increase in the production of all content that's a vacuous, mediocre average of existing content. And that doesn't bode well for the quality of this new life.

By @chrisjj - 3 months
Before calling Amazon Just Walk Out "AI washing" one should show where Amazon touted this tech as "AI".