Even MS's AI says the new Outlook is worse than Mail and Calendar on Windows 11
The new Outlook on Windows 11 faces criticism for design, performance, and features compared to Mail & Calendar. Users prefer the latter's simplicity, lack of ads, and better multitasking. Critics highlight issues like poor performance, lack of unified inbox, and missing features, despite Microsoft's aggressive promotion. Users express disappointment with Microsoft's focus on AI over functionality.
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The Microsoft Store's AI-generated summary criticizes the new Outlook, slated to replace Mail & Calendar on Windows 11, for its design, performance, and features. Users prefer Mail & Calendar for its simplicity, ease of use, lack of ads, and ability to handle multiple accounts. The new Outlook lacks a unified inbox, performs poorly, and consumes more RAM. Critics, including Windows Central's Senior Editor, highlight issues like unreliability, lack of native feel, and heavier performance due to its web app nature. Despite being in preview, Microsoft aggressively promotes the new Outlook, frustrating users with missing features and usability problems. The app's shortcomings, such as missing power features, broken spellcheck, and UI inconsistencies, make it unpopular among users. Microsoft's reliance on AI summaries may not improve the outlook for the new app, as criticisms outweigh praises in user reviews. Users express disappointment with Microsoft's direction, emphasizing the need for functional and user-friendly tools over gimmicky AI features.
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