Why do remote meetings suck so much?
Remote meetings pose challenges like the caucus rule favoring the first speaker, causing interruptions and exclusion. Addressing meeting dynamics, not blaming remote work, can enhance inclusivity and productivity for all.
Read original articleRemote meetings can be challenging due to the unwritten caucus rule, which prioritizes the first person to speak. This dynamic can lead to interruptions, missed opportunities to contribute, and feelings of exclusion for some participants. The caucus score, a measure of one's likelihood to have a positive experience in such meetings, can be impacted by remote work, exacerbating these issues. Audio and visual delays in remote settings can disrupt the timing needed to participate effectively. These challenges are not unique to remote meetings but are more pronounced in this setting. Addressing the underlying issues in meeting dynamics, rather than blaming remote work itself, can lead to more inclusive and productive meetings for all participants, regardless of location. Recognizing and accommodating diverse communication styles and ensuring all voices are heard can enhance decision-making and overall team success. By improving meeting practices, both remote and in-person meetings can yield better outcomes and foster a more inclusive work environment.
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One thing I like is that remote meetings can have automatic transcripts and recordings which in person ones don’t. We have those for all meetings I attend, using some tool that also tries to extract things like agreed action items. So if I missed one or forgot something I can easily review without wasting everybody’s time on a slack post or email.
I’m sure there are a few sociology PhDs waiting to be written and some killer tools to be invented.
Personally I prefer remote to in person for the same reason I prefer the Mac: “sucks less than the alternatives.”
(I have found that it has paid off to travel to meet in person some of the remote people I meet with the most. This isn’t scalable, and also means our current tooling is grossly inadequate).
1. Audio delay makes everyone feel like they're interrupting and being interrupted. And the audio quality is still abysmal. I get serious misophonia from this.
2. I talk with my hands a lot, so I feel I can't express myself properly when sitting in front of a camera. If I had the space I could maybe make it a presentation floor, but I feel that would be weird. In a similar vein I don't see my colleague's body language making it harder for me to gauge their interest or opinion.
3. I get really hot ears from on-ear and over-ear headsets. In-ears also cause discomfort after a while and the microphone sucks, too.
The external meetings are always superior because most of those companies don’t suck.
The rest of this is a lot of complaints about meetings in general that are kind of, maybe made worse with someone's bad A/V setup, but I'm always trying to avoid meetings for all of those reasons anyway.
Maybe some of people's problems with meetings have less to do with the meetings and more to do with the apparently extremely adversarial relationships they have with coworkers. I don't find many of these issues in my workplace at all, and I think unavoidably a big reason for that is we have a very solid company culture that encourages mutual respect and pro-solution attitudes. I think that's a better answer by far than anything to do with your meetings.
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