July 15th, 2024

Banks in Singapore to phase out SMS OTP in 3 months

Singapore's major banks are replacing OTPs with digital tokens to combat evolving scams. MAS mandates the shift for enhanced security, urging prompt activation by customers from banks like DBS, OCBC, and UOB.

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Banks in Singapore to phase out SMS OTP in 3 months

In Singapore, major retail banks are mandated by the Monetary Authority of Singapore (MAS) to phase out one-time passwords (OTPs) within three months. This decision aims to enhance consumer protection against phishing and scams, considering the evolving tactics of scammers. Instead of OTPs, customers will now use digital tokens activated on their mobile devices for authentication. This shift is a response to the vulnerabilities of OTPs to various attacks, including phishing sites, Android malware, and man-in-the-middle attacks. The move towards digital tokens is seen as a more secure alternative to OTPs, with the MAS urging customers to activate them promptly. The transition to digital tokens is already underway, with a significant percentage of customers from major banks like DBS, OCBC, and UOB already using them. This initiative reflects a proactive approach by Singaporean banks to bolster online security and safeguard customers' financial information.

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By @giuliomagnifico - 6 months
> Singapore bank customers will now use digital tokens instead of OTPs, which they must activate on their mobile devices.