July 19th, 2024

CrowdStrike code update bricking PCs around the world

CrowdStrike's Falcon Sensor update triggers Windows crashes with Blue Screen of Death due to csagent.sys file issues. Workaround involves file deletion in Safe Mode. CrowdStrike is addressing the problem.

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CrowdStrike code update bricking PCs around the world

An update to CrowdStrike's Falcon Sensor is causing Windows machines to crash and display the Blue Screen of Death, rendering them unable to reboot. Users have reported widespread issues caused by the csagent.sys file. CrowdStrike has acknowledged the problem and is working on a solution. The company has provided a workaround involving deleting a specific file in Safe Mode or Windows Recovery Environment. The Falcon Sensor, designed to protect systems from attacks, is currently causing disruptions. CrowdStrike's chief threat hunter confirmed the faulty channel file causing the problem. The situation is evolving, and updates are expected. Customers are advised to follow the provided workaround until a permanent fix is implemented. The Register will continue to provide updates on the issue as more information becomes available.

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Link Icon 4 comments
By @gnabgib - 3 months
Related live HN discussion Windows Bluescreen and Boot Loops (update: caused by a Crowdstrike update) (259 points, 2 hours ago) https://news.ycombinator.com/item?id=41002195
By @squirrel - 3 months
By @ChrisArchitect - 3 months