July 23rd, 2024

Microsoft says 8.5M systems hit by CrowdStrike BSOD, releases USB recovery tool

Microsoft addressed issues caused by a faulty CrowdStrike security update affecting 8.5 million Windows systems. A USB recovery tool was released to delete the problematic file, emphasizing the need for thorough update testing.

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Microsoft says 8.5M systems hit by CrowdStrike BSOD, releases USB recovery tool

Microsoft reported that approximately 8.5 million Windows systems were impacted by a faulty CrowdStrike security update, leading to the Blue Screen of Death and boot loop issues. The problematic update involved a buggy .sys file distributed to Windows PCs running CrowdStrike Falcon security software. To address the situation, Microsoft released a USB recovery tool over the weekend to assist affected users in resolving the problem. The tool utilizes the WinPE environment to delete the faulty file and offers options for systems with BitLocker encryption. CrowdStrike has also established a hub to aid affected customers and is exploring new techniques for system remediation. The fallout from the incident extended beyond disrupted flights and coffee orders, affecting various sectors like healthcare, emergency services, and hospitality. Microsoft collaborated with other cloud providers to deliver fixes for Windows virtual machines running on their platforms. The incident underscores the importance of robust update testing and response mechanisms to mitigate widespread disruptions caused by software issues.

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Microsoft says 8.5M Windows devices were affected by CrowdStrike outage

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Microsoft reported that a CrowdStrike outage impacted 8.5 million Windows devices globally, causing disruptions in banking, retail, and transportation. Collaboration with tech giants is ongoing to address cybersecurity risks efficiently.

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