August 8th, 2024

Home security giant ADT says it was hacked

ADT confirmed a data breach affecting customer information, including home addresses and emails. A small percentage of its six million customers were impacted, but security systems were not compromised.

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Home security giant ADT says it was hacked

ADT, a major home security company, has confirmed that it was recently hacked, resulting in a data breach that compromised customer information. The company reported that attackers accessed databases containing customer home addresses, email addresses, and phone numbers. Although ADT did not specify when the breach occurred, it stated that a "small percentage" of its six million customers were affected, without providing exact figures. The company emphasized that it has "no reason to believe" that customer home security systems were compromised, but did not elaborate on how this conclusion was reached. This announcement follows a claim made on a cybercrime forum, where a seller alleged to have stolen over 30,000 customer records from ADT. A spokesperson for ADT declined to provide further details regarding the incident. ADT is currently owned by Apollo Global Management, which also owns TechCrunch's parent company, Yahoo.

- ADT confirmed a recent data breach affecting customer information.

- The breach involved access to customer home addresses, email addresses, and phone numbers.

- ADT stated that a small percentage of its six million customers were impacted.

- The company believes customer security systems were not compromised.

- The incident follows claims of stolen records posted on a cybercrime forum.

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Link Icon 8 comments
By @burkaman - 5 months
> [ADT] is currently owned by private equity giant Apollo Global Management, which also owns TechCrunch’s parent company, Yahoo.

What a depressing sentence.

By @adtburner - 5 months
ADT employee here. The analytics environment at ADT is a complete joke and mostly staffed by contractors. My money is on this being the source of the breach.

As an aside, it's fun to learn about your company having been hacked on HN!

By @gr33nq - 5 months
I'm curious as to when the attack took place, because our ADT alarm system was going haywire a couple weeks ago. Their support department said they were having communication issues to our control unit, and on our end there were random tones beeping on all of the alarm pads for about twelve hours, yet no fault/communication failure indicator. We've had the system for years and have never had any similar issues. Maybe coincidental? Although I tend take these disclosure statements with a grain of salt and assume that some detail gets quietly swept under the rug.
By @meowster - 5 months
The battlestar Galactica was on to something.
By @egberts1 - 5 months
Well, I got an old ADT 7" panel left behind by the previous home owner.

Almost there to become my own alarm/weather-alert unit.

Can still get those for dirt cheap on Amazon.

By @slowmovintarget - 5 months
I almost had a heart attack when my brain turned that into ADP.
By @criddell - 5 months
Alternate headline:

Home security giant ADT failed to secure customer data