We have lift-off Element X, Call and Server Suite are ready
Element has launched Element X, a communications platform built on Matrix 2.0, featuring integrated voice and video, enhanced security, user-friendly interface, and customizable deployment options for large organizations.
Read original articleElement has launched Element X, a next-generation communications platform built on the upcoming Matrix 2.0 release, designed to enhance performance and security for large organizations. Element X features a user-friendly interface, integrated voice and video capabilities through Element Call, and a robust backend with the Element Server Suite (ESS). The platform aims to address issues related to shadow IT by providing a decentralized system that supports self-hosting and end-to-end encryption. Element X is reported to be significantly faster than its predecessor, with improvements in user experience driven by the Simplified Sliding Sync API. The integration of video conferencing directly into the app enhances operational security by eliminating reliance on third-party systems. Additionally, the platform simplifies user authentication with features like QR login and improves encryption stability. The ESS offers enterprise-grade solutions for secure communications, including customizable deployment options and advanced auditing tools. Element X and ESS are positioned to meet the needs of organizations prioritizing security and sovereignty in their communications.
- Element X is built on Matrix 2.0, offering enhanced performance and security.
- Integrated video conferencing and voice capabilities are now part of the platform.
- The platform emphasizes user experience with features like QR login and automatic message resending.
- Element Server Suite provides customizable deployment options for large organizations.
- The solution aims to eliminate shadow IT issues by providing a secure alternative to consumer messaging apps.
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We ran Element for our dev team for 6 months and had to give up because frequently a person would just not be able to decrypt a message, warnings would appear but there was no way to solve this. So literally people where missing messages and just having to ask people to post the message again (because there was no way to request the keys be sent). It was a complete disaster and only got worse over the 6 months.
The notifications icon was a mess too. You would frequently see the "unread messages" indicator for a message that was in a thread sub conversation somewhere, even though all the messages had been read. So again people were missing messages.
Despite numerous people begging for threads to be disabled while Element fixed the bug, they refused to put that option in.
In the end, we had to give up and just move to Slack. I really want Element/Matrix to work. I feel like we need it to work, but the lack of support and understanding from the development team would make be warn people to not use this in a professional/day job environment.
That being said, I'll defo be trying it out again personally with the hope they've listened to the community and fix these important bugs.
As the operator of a small instance for family and friends, that's an important topic. The very frequent use case is : "I lost/replaced my phone and didn't save my passphrase". Does that mean that the account would be lost ?
Was the Android version flow-tested by anyone at all at element.io?
When I tried registering a new account, it did not accept my handle. I guessed this because the handle text was red.
But why it didn't like it I can't see because the little box with the error message is outside to the right of the screen (I guess there is a box because I see a little arrow on the right and I understand that this just a web view of something not originally designed for mobile/portrait).
Basically, if this was my ma or any of my non-techie friends, they would close the app now without ever registering.
After I login with my existing account and verify the device via my Linux client it asks me to enter a "recovery key or security phrase".
I enter my security phrase, I get a spinner, the spinner disappears, the 'Continue' button is grayed out. Nothing happens.
These are both flows that (a) a new user would see or (b) an existing user would see, immediately when using the app for the first time.
How is it possible they're broken like this?
There's a lot of talk of Element competing with mainstream chat applications, but I don't see how it does that with what feels like an incomplete UI. I also just don't quite get how you ship a chat application in 2024 with issues like this, considering chat UI itself is somewhat of a solved problem. It's like one of those things that just has no reason to be badly laid out.
(Is this just SwiftUI being less than ideal for some types of views...?)
To be clear, I like and use Matrix daily. It's definitely still got rough edges but I appreciate the work they're doing and I think it'll eventually "get there", so I don't want to just be a (total) detractor.
My co-op uses matrix as our primary communication method, replacing slack because it was too expensive, and we're very happy with it, but I was always surprised that element x was even on the app store considering how primitive it was compares to Element (the first app).
Matrix is mostly a victim of the government forks taking up their time in different directions instead of having just one app like signal.
I definitely want an open chat standard to succeed and I suppose the best candidate (among astonishingly few!) is Matrix. There’s just still a loooooong road until I can get my friends/acquaintances on it.
When we did our tests, messages would get dropped, arrive out of order, be impossible to decrypt, joining a room was slow (sometimes days), mobile notifications would be swallowed by the desktop client left running, webhook were hard...
I don't want to speculate too much as it is just a feeling, but it felt that the protocol itself had unfixable flaws.
This is the main difference with Signal in terms of functionality...
Also, raising the issue on github gave no comment https://github.com/element-hq/element-x-android/issues/2831 a few months later.
This makes reading conversations with threads painful on mobile with Element X.
Can we expect the same bugs to be fixed on Element not-X ?
I can't test right now myself, maybe somebody else knows.
> Upgrade available. Your server supports a new, faster protocol. Log out and log back in to upgrade now. Doing this now will help you avoid a forced logout when the old protocol is removed later.
Meanwhile the desktop client upon launching flashes old analytics and UI "tips" notifications that I closed already.
You can search on the Desktop app, but not sure why you can't on mobile...
In most juridictions and industries you must be able to audit internal and b2b communication.
Otherwise looks great, it seems the app loads much faster.
Proper language.
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