Starlink imposes $100 "congestion charge" on new users in parts of US

Starlink has introduced a $100 "congestion charge" for new customers in areas where its satellite broadband network is experiencing limited capacity. This one-time fee applies when purchasing or activating a new service plan in congested regions, which include states like Texas, Florida, Kansas, Ohio, and Virginia. The charge aims to deter excessive sign-ups in these areas, potentially alleviating network strain. Starlink has stated that the fee will be waived once network capacity improves, and customers can receive a refund if they return the service within 30 days. Conversely, in regions with ample capacity, Starlink offers a $100 credit to new customers, and in Canada, this credit is $200. The company has previously adjusted pricing based on regional congestion, with monthly rates varying from $90 to $120 depending on capacity. Currently, Starlink is also promoting its standard dish at a reduced price of $299, down from $499, making it a potentially attractive option despite the congestion charge.

- Starlink imposes a $100 fee for new users in congested areas.

- The fee is intended to manage network capacity and may be refunded if service is returned within 30 days.

- Customers in areas with sufficient capacity receive a $100 credit.

- Starlink has previously varied pricing based on regional congestion.

- The standard dish is currently offered at a discounted price of $299.