I don't want your AI

The article discusses the growing skepticism surrounding artificial intelligence (AI) in product development, highlighting how the term has become a buzzword that often leads to complacency among engineers and product teams. Many products are being labeled as "AI" without a genuine need for such technology, resulting in features that do not enhance user experience. The author emphasizes the importance of prioritizing user experience over technology, arguing that successful products should start with understanding customer needs rather than simply incorporating AI for the sake of it. Conversations among CTOs reveal a reluctance to adopt new AI tools due to overpromising and underdelivering by many AI companies. The article points out that many AI tools are merely wrappers around existing technologies, leading to poor user experiences characterized by hallucinations and inaccuracies. The author advocates for a focus on engineering and building a solid technical foundation that enhances the performance of AI in specific use cases, rather than relying on AI hype. Ultimately, the key to successful product development lies in a problem-first approach that emphasizes user experience and effective engineering.

- The term "AI" has become a buzzword leading to complacency in product development.

- Many products labeled as AI do not genuinely enhance user experience.

- CTOs express skepticism towards new AI tools due to past disappointments.

- Many AI tools are ineffective, often resulting in poor user experiences.

- Successful product development should prioritize engineering and user needs over AI hype.