October 24th, 2024

Guess who's suing the FTC to stop click to cancel

Three industry groups are suing the FTC to block the "Click to Cancel" rule, which requires online subscription cancellations, claiming it overreaches authority and complicates their business models.

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Guess who's suing the FTC to stop click to cancel

Three industry groups, including the NCTA, ESA, and IAB, are suing the Federal Trade Commission (FTC) to block its new "Click to Cancel" rule, which mandates that companies allow customers to cancel subscriptions online in the same manner they signed up. The groups argue that the rule is arbitrary and an overreach of the FTC's authority, claiming it regulates consumer contracts across all industries. The rule is part of an expansion of the Negative Option Rule and is set to take effect 180 days after being published in the Federal Register unless halted by the lawsuit. The NCTA represents major service providers and entertainment studios, while the IAB includes numerous advertising-related companies, and the ESA covers home security firms. The lawsuit highlights the industry's concern over losing the ability to make cancellation processes more complex, which they argue is essential for their business models.

- Industry groups are suing the FTC over the "Click to Cancel" rule.

- The rule requires online cancellation options for subscriptions.

- The plaintiffs claim the rule is arbitrary and an abuse of discretion.

- The rule is part of an expansion of the Negative Option Rule.

- The lawsuit could delay the rule's implementation, set for 180 days after publication.

Link Icon 6 comments
By @consumer451 - 6 months
Related, with a lot of discussion: https://news.ycombinator.com/item?id=41915187
By @beardyw - 6 months
I live in the UK and have never experienced this kind of asymmetric arrangement. Not sure if we have this legislation already?
By @JohnFen - 6 months
> [They] argue that the FTC is trying to “regulate consumer contracts for all companies in all industries and across all sectors of the economy.”

Yes, and? That's a large part of what the FTC is intended to be doing. Pointing that out doesn't seem to be an argument that they are doing anything wrong.

The FTC's official remit is:

> The FTC enforces federal consumer protection laws that prevent fraud, deception and unfair business practices. The Commission also enforces federal antitrust laws that prohibit anticompetitive mergers and other business practices that could lead to higher prices, fewer choices, or less innovation.

By @more_corn - 6 months
Every company who profits by making it hard to cancel.
By @zahlman - 6 months
To save a click: it's "Groups representing telecom companies, home security companies, and internet advertisers" (specifically named: the Internet and Television Association, Electronic Security Association, and Interactive Advertising Bureau), who are "exactly who you'd expect" (I agree).

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