October 30th, 2024

Mistakes from building a model to scalp concert tickets

The author shares experiences from attempting to start a ticket scalping business, highlighting challenges with Ticketmaster, professional scalpers, and the complexities of the concert ticket market.

Read original articleLink Icon
Mistakes from building a model to scalp concert tickets

The article discusses the author's experiences and lessons learned from attempting to start a ticket scalping business. It highlights the chaos surrounding the concert ticket market, particularly during high-demand events like Taylor Swift's tour, which led to a massive public outcry and congressional hearings against Ticketmaster. The author initially aimed to leverage data science to predict the true market value of concert tickets, believing that the existing pricing was artificially low. However, the journey revealed the complexities of the industry, including the dominance of professional scalpers and brokers who utilized sophisticated technology to secure tickets. The author faced numerous challenges, including Ticketmaster's anti-bot measures, high fees from resale platforms, and the unpredictability of concert demand. Despite developing a model to forecast ticket availability, the author ultimately struggled to compete with established brokers and decided to pivot towards a more ethical approach, which also failed. The narrative underscores the difficulties of navigating a market rife with hidden dynamics and the moral implications of ticket scalping.

- The concert ticket market is heavily influenced by scalpers and brokers, often leading to inflated resale prices.

- Ticketmaster's systems and anti-bot measures create significant barriers for amateur scalpers.

- The author faced numerous challenges in building a predictive model for ticket pricing and availability.

- Attempts to create a more ethical ticketing solution ultimately did not succeed.

- The ticket scalping industry is complex, with professional brokers leveraging insider knowledge and technology for profit.

Related

Reverse Engineering Ticketmaster's Rotating Barcodes

Reverse Engineering Ticketmaster's Rotating Barcodes

TicketMaster introduces SafeTix with rotating barcodes to prevent fraud. Issues with connectivity reported. Barcodes contain TOTPs and bearer token. Concerns raised over functionality, privacy, and user experience despite enhanced security claims.

Scalpers Work with Hackers to Liberate Ticketmaster's 'Non-Transferable' Tickets

Scalpers Work with Hackers to Liberate Ticketmaster's 'Non-Transferable' Tickets

Scalpers exploit Ticketmaster and AXS ticket creation processes, generating and selling "non-transferable" tickets. Lawsuit reveals scalpers' ability to create authentic tickets, challenging platforms' anti-scalping measures. Security researchers demonstrate reverse engineering barcode generation.

California lawmakers got ticket freebies as they cracked down on Ticketmaster

California lawmakers got ticket freebies as they cracked down on Ticketmaster

California lawmakers accepted over $30,000 in free tickets from interest groups while addressing Ticketmaster's issues. This raised ethical concerns, especially regarding potential conflicts of interest amid stalled ticketing regulation efforts.

Burners eat big losses in desperate race to sell unwanted Burning Man tickets

Burners eat big losses in desperate race to sell unwanted Burning Man tickets

Burning Man attendees face financial losses as ticket resale prices drop below $300, prompting frustration and bartering. The organization plans to adjust future sales amid concerns about community dynamics.

Burning Man tickets sold at losses by desperate Burners

Burning Man tickets sold at losses by desperate Burners

Burning Man attendees face financial losses as ticket resale prices drop to $200, with many frustrated by low offers. The organization plans to adjust 2024 sales amid concerns over event culture.

Link Icon 9 comments
By @asdasdsddd - 3 months
> Artists pretend their tickets are affordable, Ticketmaster pretends they're fighting scalpers while giving kickbacks to artists, and fans pretend they won't pay whatever it takes to get in.

this is very well put

By @Liquix - 3 months
scalping at scale is objectively evil. the scalper's bread and butter is exploiting the buyer's noble desire to support their favorite artist, make memories with friends, meet strangers, or have a transformative experience -- all for the sole purpose of financial profit.

people will never stop wanting these things, so scalpers will never stop making money. it's just a deeply gross thing to do

By @hnburnsy - 3 months
Sorry for the off topic, but the first image in the linked article has a crazy long and surprisingly descriptive alt and title tag. Is this some weird\new SEO practice?

>alt="A wide image divided into two contrasting halves by a large barrier. On the left, a group of young fan girls, wearing pop star t-shirts and accessories, stand outside the stadium with dejected expressions, some leaning against the barrier while others look desperately toward the stadium. On the right, inside the stadium, an enthusiastic crowd dances and cheers under colorful lights. At the center of the stage, a blonde female singer-songwriter in a sparkling outfit performs energetically, holding a microphone as the audience celebrates the moment. In between the fan girls and the concert crowd, ticket scalpers aggressively wave tickets and cash, some holding signs with inflated prices, greedily capitalizing on the situation. The contrast between the fans' frustration and the joyful concert scene emphasizes the emotional divide."

By @Arainach - 3 months
I'm surprised "entering a business where you know customers hate you and where any of your friends who you explain your job to will hate you" wasn't on the list.
By @ClassyJacket - 3 months
The more scalpers suffer, the better. May they suffer infinite pain.
By @TYPE_FASTER - 3 months
Ticketmaster now offers both dynamic pricing, as a response to the complaints that artists don’t get a cut of the price of scalped tickets, and Verified Fan pre-sales as a response to fan clubs.

I kinda gave up on it all, and go to see shows at a small venue near me. I can buy tickets in person and skip the BS most of the time. I won’t see big acts but these days that’s not what I’m into anyways.

By @stevage - 3 months
Such a great read. It'd be fascinating to know more about the secret relationships between artists and scalpers.
By @gwbas1c - 3 months
> Those $100 face-value tickets were selling for 10 to 50x their price on secondary markets. Either she truly believed her tickets were only worth $100 (unlikely), or she was deliberately underpricing to maintain her image as an artist who cares about fan access.

No, those $100 tickets are mostly worth $100. There are a lot of reasons why someone will overpay to get a ticket; but don't delude yourself: If Taylor Swift decided to charge $1000 for each ticket, many less people would go. She might sell 1/10th of the tickets, and it would be a wash, she might sell 1/3rd of the tickets, and make more money, or she might sell 1/20th of the tickets, and make less money.

What drives the price of the tickets up is scarcity: Once the venue is sold out (or close to sold out,) it's useful to only sell the tickets to people who really, really want to pay.

Edit: I should add that, unless I really want to see an artist, I tend to buy my tickets shortly before the show, and only if they are a reasonable price.

For example, last summer Green Day & Smashing Pumpkins was $200 / ticket. I kinda wanted to go, but I didn't want to pay that much.

In contrast, Weezer was $70 a ticket and playing around the corner from my office. I went to Weezer. (And wished I bought a floor ticket sooner because the Flaming Lips were the opening band.)

Had Weezer charged $200, I never would have gone.

By @aworks - 3 months
I had no idea scalping was so complicated.