January 7th, 2025

'Virtual employees' could join workforce as soon as this year, OpenAI boss says

OpenAI's CEO Sam Altman announced that AI agents could join the workforce this year, with significant automation potential by 2030. OpenAI plans to launch an agent named "Operator" for task automation.

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'Virtual employees' could join workforce as soon as this year, OpenAI boss says

OpenAI's CEO, Sam Altman, has announced that "virtual employees," or AI agents capable of performing tasks autonomously, could begin joining the workforce as early as this year. This development is part of a broader trend where companies are increasingly investing in AI technologies to enhance productivity. Microsoft has already introduced AI agents, with consulting firm McKinsey among the early adopters, aiming to automate tasks such as client inquiries and scheduling. Altman predicts that by 2025, these AI agents will significantly impact business operations. OpenAI is set to launch an AI agent named "Operator," which will automate tasks like writing code and booking travel. The potential for automation is substantial, with estimates suggesting that up to 30% of hours worked in the U.S. economy could be automated by 2030. Altman also expressed confidence in OpenAI's ability to develop artificial general intelligence (AGI) and superintelligence, which could revolutionize scientific discovery and innovation. Additionally, Altman commented on the ongoing legal disputes with Elon Musk, indicating that he expects Musk to continue his legal challenges against OpenAI but does not foresee Musk using political influence to undermine the company.

- AI agents may start working in companies as soon as this year.

- OpenAI plans to launch an AI agent called "Operator" to automate various tasks.

- Up to 30% of U.S. work hours could be automated by 2030.

- Altman is confident in developing AGI and superintelligence.

- Ongoing legal disputes with Elon Musk are expected to continue.

Link Icon 2 comments
By @SteveVeilStream - 3 months
It's not so black and white. Arguably, this has already happened. When I phone the bank, I don't get to talk to a person right away. An AI agent asks me questions about what I am trying to achieve and also collects initial information to verify my identity before passing me off to a human agent (if that is even required.) These virtual employees have already joined the workforce. Over time, the agents will take on more responsibility.
By @anonzzzies - 3 months
This is already happening all over the place. Most notably in chat bots everywhere. But I see gpt/claude in every company I visit these days and replacing employees. Not given a title yet, so maybe that will happen?