June 27th, 2024

Microsoft blamed for million-plus patient record theft at US hospital giant

A former Nuance Communications employee stole personal data from over a million Geisinger patients, prompting an investigation and arrest. Microsoft is cooperating with authorities amid concerns over data security practices.

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Microsoft blamed for million-plus patient record theft at US hospital giant

A former employee at a Microsoft subsidiary, Nuance Communications, is accused of stealing highly personal data from over a million Geisinger patients. The breach was discovered in November, with the ex-employee accessing and copying sensitive records two days after being terminated. The stolen information includes birth dates, addresses, hospital records, and demographic data, but not financial details. Nuance conducted its investigation and estimated the theft to involve data on a million-plus individuals. Geisinger promptly informed Nuance and law enforcement, leading to the former employee's arrest and facing federal charges. Microsoft, the parent company of Nuance, is cooperating with authorities. This incident raises concerns about data security practices within Microsoft and its subsidiaries, especially in light of previous security lapses. Geisinger is working closely with authorities on the investigation, emphasizing the importance of data protection and privacy in healthcare settings.

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Link Icon 7 comments
By @haswell - 5 months
In 2024, to have an offboarding process that doesn’t fully automate access revocation to all systems - much less the sensitive ones - is incredibly bad, especially for a company of Microsoft’s stature and position in the market.

I have a bad feeling that the 2020s and 30s are going to continue revealing these lapses where they exist, and while I experience no schadenfreude at headlines like this I’m also happy these incidents are getting major attention.

By @deweller - 5 months
A Microsoft-owned company...

> Geisinger on Monday announced the results of a probe into a November computer security breach, placing the blame on Microsoft-owned Nuance Communications for not cutting off one of its employees' access to corporate files after that person was fired.

By @yial - 5 months
I don’t know if this is in the article, but Geisinger delayed notifying people whose information was taken, at the behest of investigators.

I saw one of the letters they’ve now just started to send.

By @onemoresoop - 5 months
Why are those records not encrypted in the first place?
By @glzone1 - 5 months
TLDR looks to be a IT contractor to this health care company laid off someone but let them keep their IT access. That person then for "reasons unknown" stole a ton of patient records.

I know its popular online to complain about being cutoff from access when being let go. This might be a counterpoint to that outrage?

By @2OEH8eoCRo0 - 5 months
What douchebag gets fired, notices they still have access, and uses that to fuck over bystanders? Why is our industry full of pricks?