June 29th, 2024

Ticketmaster has begun warning customers about data breach

Ticketmaster notifies customers of a data breach involving personal information theft. 1.3 terabytes of data were compromised and sold on the dark web. Snowflake denies involvement. Ticketmaster enhances security measures.

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Ticketmaster has begun warning customers about data breach

Ticketmaster has started notifying customers about a data breach where personal information was stolen, including names, addresses, phone numbers, order details, and partial credit card information. The breach involved 1.3 terabytes of data and was offered for sale on the dark web for $500,000. The breach was attributed to a third-party cloud environment being compromised. Snowflake, the cloud platform allegedly involved, denied any vulnerability on their end. Ticketmaster has informed the U.S. Securities and Exchange Commission about the breach but did not issue a public warning initially. The company has taken measures to enhance security, such as changing passwords and checking access permissions. While the exact number of affected customers remains undisclosed, it is speculated to be in the millions based on credible sources. The stolen data includes full names, addresses, email addresses, hashed credit card numbers, phone numbers, and financial history. Ticketmaster advises customers to be cautious of phishing attempts following the breach.

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Link Icon 5 comments
By @sys_64738 - 4 months
This company has allowed customers to be exposed to criminal fraud. This is the way these "data breaches" should be framed. Ticketmaster should be criminally liable for punitive damages that will make them take security seriously.
By @baxtr - 4 months
> In a joint statement with Mandiant and CrowdStrike, Snowflake stated there is no evidence suggesting that compromised credentials of Snowflake personnel caused the unauthorized activity. Instead, they attribute the breach (which has also affected companies like Pure Storage, Advance Auto Parts, and Ticketek) to Snowflake customers’ fault, who failed to implement proper authorization protections on their accounts.

It will be interesting to see how that plays out. The companies will blame each other.

By @cjk2 - 4 months
Only because they had to and couldn’t write it off in any way.