Memo to the CEO: Are you the source of workplace dysfunction? (2017)
Workplace dysfunction due to rude behavior is addressed, focusing on CEOs' role in prevention. Emphasis on respectful culture, leader reflection, and action plans to combat incivility for improved organizational performance.
Read original articleThe article discusses workplace dysfunction caused by rude and bullying behavior, emphasizing the role of CEOs in addressing and preventing such issues. It highlights the negative impact of disrespectful conduct on organizational performance and the importance of creating a culture of respect. The author suggests that leaders need to reflect on their own behavior and be aware of their potential to contribute to the problem. The text also provides examples of leaders who have successfully addressed workplace incivility by acknowledging their mistakes and making changes. It offers a five-point action plan for CEOs to promote dignity and respect in the workplace, including being mindful of their influence and avoiding negative behavior contagion. Overall, the article underscores the significance of self-awareness, empathy, and proactive measures in fostering a civilized work environment.
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