July 4th, 2024

Thousands ofAmericans got caught in fintech and lost access to bank accounts

The collapse of fintech middleman Synapse left thousands of Americans locked out of their bank accounts, raising concerns about the safety of fintech partnerships with banks. Regulators are scrutinizing banks providing services to fintech companies. Customers face financial distress despite believing their funds were protected by the FDIC.

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Thousands ofAmericans got caught in fintech and lost access to bank accounts

Thousands of Americans have been affected by the collapse of fintech middleman Synapse, losing access to their bank accounts and facing financial turmoil. More than 100,000 individuals with $265 million in deposits have been locked out of their accounts, including users of popular apps like Yotta. The failure of Synapse has raised concerns about the safety of fintech offerings that partner with banks instead of owning them. While these partnerships have been a growth engine for the industry, the Synapse debacle has highlighted potential risks for consumers. Regulators are now scrutinizing the banks that provide services to fintech companies, with the Federal Reserve recently reprimanding Evolve Bank & Trust. The FDIC has clarified that the failure of nonbanks won't trigger FDIC insurance, leaving customers vulnerable. Despite the promises of safety and innovation, many affected customers believed their funds were protected by the FDIC, only to find themselves in financial distress. The fallout from the Synapse disaster underscores the need for greater oversight and transparency in the fintech industry to protect consumers' interests.

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Link Icon 6 comments
By @Animats - 7 months
Reports of major trouble back in 2020.[1]

Evolve, the bank that actually stores the money, says "Synapse’s abrupt shutdown of essential systems without notice and failure to provide necessary records needlessly jeopardized end users by hindering our ability to verify transactions, confirm end user balances, and comply with applicable law.".[2]

So much for "money as a service".

[1] https://www.forbes.com/sites/jeffkauflin/2020/04/01/broken-s...

[2] https://www.getevolved.com/about/evolve-responds-to-fridays-...

By @andylynch - 7 months
Are these US payment startups not regulated?

Here and unblock the EU payment systems are themselves regulated , distinctly from banks but along very similar lines. A big motivation for this was to avoid such failures.

By @jowea - 7 months
So, there was a big failure of paperwork, but as the co-founder say, why is there a million dollar shortfall? Where did the money go?

I wonder if having fdic.gov basically say "beware of fintechs" is going to negatively impact the sector: https://www.fdic.gov/resources/consumers/consumer-news/2024-...

Remember when Voyager said it was FDIC insured?

By @darby_nine - 7 months
I don't think there's anything wrong in theory with digital-only banks but I just haven't found anyone I'm willing to give my money to. Maybe the first digital credit-union will get my cash.
By @dralley - 7 months
I wish so much that FedNow would put CashApp, PayPal, Venmo, etc. out of business.

We don't need to gamify finance. Just make it fast, easy and safe to transfer money between parties, please.