Apple's Longevity by Design
Apple focuses on product longevity with Macs and iPhones. Macs praised for durability, but concerns on upgrades and support. White paper highlights iPhone features. Repairability and service accessibility emphasized. Warranty and new iPhone features mentioned.
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The article discusses Apple's approach to product longevity, focusing on Macs and iPhones. While Macs are praised for their durability, concerns arise regarding macOS upgrades, limited support, and upgradability issues. Apple's white paper, "Longevity by Design," highlights efforts to enhance iPhone longevity through features like liquid ingress protection. However, the paper falls short in addressing macOS support policies explicitly. Apple emphasizes repairability advancements and service accessibility, aiming to cover a significant portion of the population within a short distance of service providers. The company clarifies its warranty policy regarding third-party repairs and parts. Notably, Apple introduces new features for iPhones, such as Parts and Service History and enhanced Activation Lock to deter theft. Despite some limitations, the white paper underscores Apple's commitment to product longevity and refutes claims of built-in obsolescence. Customers are encouraged to refer to the document for insights into Apple's repair policies and data privacy measures.
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1 commentsI buy second hand things sometimes, and feel much more confident buying a second hand Apple device than many other brands. I think you also see this with the resale value of Apple phones. Making sure that biometric peripherals are genuine, and that there’s some confidence that there’s not very bad third party or stolen components in it, is a important for maintaining confidence in the resale value of Apple devices.
And seriously: I think this is much, much more important than repairability. A high resale value is the difference between a device being stuffed in a drawer, vs bothering to put it up for sale. And that will reduce waste more than repairs ever can.
We should be able to have our cake and eat it too. But I can see that it’s a hard balancing act. It’s much easier to just deny any part repair of components that aren’t signed by Apple, than building the software necessary to confidently track and report which parts are genuine or not, and to deny usage of stolen parts while allowing parts to be swapped if the owner of the donor phone allows it.
Let’s keep the pressure on Apple when it comes to repairability though.
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Tech companies like Apple are urged to enhance digital legacy features. Suggestions include adding deceased date in Contacts, archiving iMessage threads, and enabling iTunes purchase inheritance. Addressing death-related issues is crucial for user support.
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