July 7th, 2024

How to Fix Broken Teams

Teams can be fixed by diagnosing issues, replacing managers, improving processes, changing culture, expanding teams, and aligning missions. Consistent effort over 6-18 months can transform dysfunctional teams effectively.

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How to Fix Broken Teams

The article discusses how to fix broken teams in a management setting. It highlights common issues faced by dysfunctional teams, such as complexity, heroics, lack of feedback, and retention problems. The importance of diagnosing the team's issues and replacing the current manager with someone who understands what good looks like is emphasized. The new manager is advised to focus on fixing processes, managing out negative culture carriers, engaging with team members, bringing in new hires, and revisiting the team's mission. The article suggests that with consistent effort and time, typically 6-18 months, a broken team can be transformed into an efficient and productive unit. It also provides guidance on handling situations where the team quits en masse, emphasizing the need to halt new work, stabilize systems, and prioritize recruitment. Overall, the key steps to fixing broken teams involve clear diagnosis, effective management, process improvement, cultural change, team expansion, and mission alignment.

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