End of the librarian? Council cuts and new tech push profession to the brink
Councils in England are considering replacing traditional librarians with technology in public libraries to cut costs. Critics fear reduced access to expertise, especially for vulnerable groups. The move sparks debates on balancing modernization with human interaction.
Read original articleCouncil cuts and the implementation of new technology are threatening the role of traditional librarians in England's public libraries. Some local authorities are considering operating libraries without professional librarians, relying on self-service checkouts, smartcards, and CCTV surveillance. This move has been criticized for limiting access to librarians' expertise, especially for young, vulnerable, and elderly individuals. Buckinghamshire council plans to reduce staffed hours by up to 30% to save money, with hopes of increasing total opening hours by 50% using new technology. While self-service technology aims to provide convenience, councils are under pressure to cut costs, leading to considerations of reducing staff through automation. Some councils, like Haringey and Croydon, have faced challenges with self-service technology, with users showing a preference for face-to-face services. Libraries across the country are facing closures or service cuts, prompting concerns from advocates like The Library Campaign and high-profile writers. The debate continues on balancing modernization with maintaining the essential human touch in library services.
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I can see how automation features like self checkout could replace some of the pages and clerks, but not the librarians. If for instance a journalist or historian (or anyone as it's a public service!) is doing research for their work, and needs to access the microfilms of old documents, the librarian is there to assist, and their function is invaluable - their existence is an investment by our society in increasing the accessibility and accuracy of facts. It seems like we need more people performing that function in the modern day, not less.
I don't think there have been any major problems with it.
You need to go through an induction course on things like fire safety, then you use your library card and PIN to enter the building out of staffed hours.
It's very convenient to be able to go at any time from approx 08:00 to 19:30 every day.
The "tailgating" problem is a little overblown - you're encouraged not to let others in, but they know that you can't do anything to stop it, and they don't expect you to put yourself in any danger.
There are still staffed hours throughout the week, and these work on a sort of rotation so that a neighbouring library will likely be open if your local one is unstaffed.
[0] https://www.theguardian.com/society/2024/feb/28/nearly-one-i...
Like Amazon's "Go" self-service stores, which are working out so well for them?
https://arstechnica.com/gadgets/2024/04/amazon-ends-ai-power...
Seriously? How do they think a camera can prevent tailgating?
The same BoJo was very enthusiastic about financing wars and torpedoing peace agreements.
But financing open access libraries? Hell, no! People might start to think on their own.
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