"Extraordinarily disappointed" users reckon with the Google-fication of Fitbit

Users of Fitbit are expressing disappointment with the changes brought about by Google's influence since the acquisition in 2021. Google's focus on the Fitbit app has led to a reduction in features and the discontinuation of the web app, forcing users to switch to the mobile app for similar functionalities. Despite user complaints and requests to maintain the web dashboard, Google seems determined to integrate Fitbit into its ecosystem. The move has sparked criticism from users who feel they are losing key features and express frustration over the inconvenience of accessing data on a smaller screen. Google's investment in the Fitbit app includes plans for new features and experimental AI, but users remain dissatisfied with the direction the platform is taking. Complaints on Fitbit's Community forum and Reddit highlight users' discontent with the changes and the perceived lack of response to their feedback, with some expressing concerns that Google is neglecting long-time Fitbit customers. The situation underscores a growing sentiment among users that the Fitbit experience is being compromised in favor of Google's interests.