Over 670 US flights canceled as global IT outage prompts ground stop
A global IT outage led to 1,100+ flight cancellations and 1,700+ delays in the U.S., affecting major carriers. Passengers faced ground stops and communication issues, with airlines gradually resuming operations. Airlines issued waivers for rebooking.
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A global IT outage caused over 1,100 flight cancellations and 1,700 delays in the U.S., affecting major carriers like American Airlines, United Airlines, and Delta Air Lines. The disruption led to ground stops and communication issues, with airlines gradually resuming operations throughout the day. Passengers were advised to arrive early, and the outage was linked to a Microsoft software glitch. Airlines like American, Delta, United, and Spirit issued waivers for affected travelers to rebook flights. The aviation sector's sensitivity to timing exacerbated the impact, with even minor delays causing significant schedule disruptions. The Department of Transportation rules require airlines to offer refunds for canceled flights, but compensation for IT-related outages remains unclear. Airlines handle delays case-by-case, potentially providing vouchers or benefits beyond formal policies. The outage highlighted the industry's reliance on technology and the challenges posed by widespread disruptions.
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