July 24th, 2024

CrowdStrike Incident Preliminary Post Incident Review

CrowdStrike faced a system crash on July 19, 2024, caused by a faulty Windows content update, resulting in a BSOD. Measures were taken to prevent future incidents, with affected Windows hosts identified and addressed. CEO apologized, ensuring normal operations, while Mac and Linux hosts remained unaffected.

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CrowdStrike Incident Preliminary Post Incident Review

CrowdStrike experienced a system crash on July 19, 2024, due to a faulty content update for Windows hosts, causing a Blue Screen of Death (BSOD). The issue stemmed from a Rapid Response Content update error, leading to a Windows crash. The problematic content was reverted, and measures are being taken to prevent similar incidents, including enhancing testing procedures and deployment strategies. CrowdStrike's CEO issued an apology and reassured customers of normal operations, with Mac and Linux hosts unaffected. Affected Windows hosts have been identified, and steps have been taken to prevent further disruptions. The incident did not result from a cyberattack, and CrowdStrike is committed to transparency and prevention of future occurrences. Customers are advised to stay vigilant and rely on official channels for updates and support.

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By @ChrisArchitect - 3 months