Crowdstrike – Statement on Falcon Content Update for Windows Hosts
CrowdStrike addresses a Windows host content update defect, reassuring Mac and Linux hosts are safe. The issue, not a cyberattack, is resolved. Impacted customers receive support and guidance for recovery.
Read original articleCrowdStrike has addressed a defect in a Windows host content update, emphasizing that Mac and Linux hosts remain unaffected. The issue, not a cyberattack, has been resolved, and impacted customers are being supported. CrowdStrike advises communication through official channels and assures normal operations for unaffected systems with the Falcon sensor. A reverted channel file resolves crashes, and steps are provided for impacted hosts, including rebooting and deleting specific files. Workarounds for cloud environments and recovery keys are detailed. CrowdStrike is actively providing updates and support to ensure customer security and stability. The incident does not disrupt Falcon Complete and OverWatch services. Customers are encouraged to follow provided instructions and access additional resources for assistance.
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Technical Details on Today's Outage
CrowdStrike faced a temporary outage on July 19, 2024, caused by a sensor update on Windows systems, not a cyberattack. The issue affected some users but was fixed by 05:27 UTC. Systems using Falcon sensor for Windows version 7.11+ between 04:09-05:27 UTC might have been impacted due to a logic error from an update targeting malicious named pipes. Linux and macOS systems were unaffected. CrowdStrike is investigating the root cause and supporting affected customers.
Not to the still-stiffed PCs, it hasn't.
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A faulty update to CrowdStrike's Falcon security software caused Windows crashes, impacting businesses. Microsoft and CrowdStrike advise rebooting affected systems multiple times or restoring from backups to resolve issues. CrowdStrike CEO apologizes and promises support.
Technical Details on Today's Outage
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