July 25th, 2024

Microsoft Confirms New Blue Screen Warning for Windows 10 and 11 Users

Microsoft confirmed a new issue affecting Windows 10 and 11 users after the July 2024 Patch Tuesday update, causing devices to boot into a BitLocker recovery screen. A workaround is available.

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Microsoft Confirms New Blue Screen Warning for Windows 10 and 11 Users

Microsoft has confirmed a new issue affecting Windows 10 and 11 users following the July 2024 Patch Tuesday security update. This problem causes some devices to boot into a BitLocker encryption recovery screen instead of the usual operating system interface. Unlike the traditional blue screen of death, this new screen prompts users to enter their BitLocker recovery key. The issue primarily impacts users who have enabled BitLocker encryption on their devices. Microsoft is currently investigating the situation and has acknowledged that encountering a BitLocker recovery screen after a Windows update is uncommon.

To resolve the issue, Microsoft has provided a workaround: users can enter their BitLocker recovery key to boot their devices normally. Instructions for retrieving the recovery key are available through the BitLocker recovery screen portal using a Microsoft account. The affected Windows platforms include various versions of Windows 10 and 11, as well as several Windows Server editions. Microsoft has stated that it will release further updates as more information becomes available regarding this issue.

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Link Icon 7 comments
By @mysterydip - 6 months
The downside of forced automatic updates has certainly been getting some news lately.
By @azinman2 - 6 months
Very soon people will realize they have no idea what their bitlocker key is and will be locked out.
By @AdmiralAsshat - 6 months
Not "new" exactly...used to see this all the time at work when IT would push out some firmware update to corporate laptops that caused Windows to think the hardware had changed and prompt for the Bitlocker recovery key.
By @dagaci - 6 months
Oh yes this happend to my dear mother who is using a Surface Pro 3 from 2014. I was able to login to her Microsoft account and send her the bitlocker key. I thought it might have been a pram type thing glitching, like how we used to need to reset the PRAM on the big old imac's for some reason to get it to behave...
By @tracker1 - 6 months
Can we finally get "The Year of the Linux Desktop" already?

I mean, I switched my personal desktop a couple years ago, a few family members have been switched off for over a decade (grandmother before she passed, etc).

The pain and issues on Windows just seem to be increasing.