July 26th, 2024

AI: The Ultimate Sherlocking?

The article explores "Sherlocking," where Apple integrates third-party app features, impacting original apps. It discusses AI assistants like Siri reshaping user interactions and the potential risks for app developers.

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AI: The Ultimate Sherlocking?

The article discusses the concept of "Sherlocking," which refers to Apple incorporating features from third-party apps into its own operating systems, often leading to the decline of those original apps. It traces the history of the Sherlock app, which allowed users to search the internet and files on their devices, and how it was eventually overshadowed by Apple's own enhancements. The rise of mobile apps in 2008 shifted the focus towards direct consumer relationships, with major companies like Amazon becoming dominant aggregators in their respective sectors.

The emergence of AI personal assistants, particularly Apple's Siri, is highlighted as a potential game-changer in user interaction. These assistants can integrate various services, offering convenience but also posing risks to app developers and service providers by shifting the primary user interface from their apps to the AI assistants. This could lead to a commoditization of services and a loss of direct customer relationships for businesses.

The article concludes that while aggregators will likely adapt and innovate, the trend towards AI-driven interfaces may signal a return to a universal access point for services, reminiscent of the original Sherlock app, now embodied in modern AI assistants like Siri. This evolution raises questions about the future dynamics between users, service providers, and tech giants.

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Link Icon 5 comments
By @paxys - 4 months
Unlike iOS/MacOS/Android, users have zero loyalty or lock-in to the ChatGPT ecosystem. Switching LLMs doesn't require a reinvestment of thousands of dollars in devices and apps. If OpenAI attempts to Sherlock your app, you can move to Claude or Llama or Mistral or whoever else with one click, and your users won't even notice the difference. And as the base model continues to get commoditized, OpenAI's advantage in the space continues to shrink.

If there's "Sherlocking" happening, it's only affecting startups that are adding zero value of their own on top of ChatGPT.

By @gjsman-1000 - 4 months
I don’t buy it. Siri will just say “let me book you an Uber” like it does now; or “let me order that book for you on Amazon” like it does now. Last I checked, a driver can’t get into a personal B2B relationship with Siri.

That does mean the user might spend less time in the app… but that engagement is still measurable. Orders are engagement.

By @m3kw9 - 4 months
Look no further than SearchGPT or even plugins for gpt. SearchGPT depends on how heavily AI is used vs indexing, it could be considered Sherlocking. For gpt plugins, OpenAI is trying to become the aggregators of apps.

Note: to those don’t know, plug-ins is where ChatGPT is smart enough to route your questions to specific apps API for the best response