July 30th, 2024

Microsoft says CrowdStrike outage affected many more devices than reported

Microsoft disclosed that the CrowdStrike outage affected significantly more than 8.5 million Windows devices, leading to system failures. They are reassessing kernel driver necessity and improving update practices to prevent future incidents.

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Microsoft says CrowdStrike outage affected many more devices than reported

Microsoft has revealed that the recent CrowdStrike outage impacted significantly more Windows devices than the initially reported figure of 8.5 million. This outage, caused by a software update error from CrowdStrike, affected many major companies globally. Microsoft clarified that the 8.5 million count was based solely on devices that opted to share crash reports, meaning the actual number of affected devices is likely in the millions more. The error caused widespread system failures, leading to the infamous Windows blue screen of death, as the faulty update operated at the kernel level, which is critical to the operating system's functionality.

In response to the incident, Microsoft is reassessing the necessity of kernel drivers for accessing vital security data and is collaborating with third-party vendors to improve update rollout practices. As of the latest reports, 97 percent of the affected devices have been restored to functionality. The incident has raised concerns within the industry regarding the robustness of cybersecurity software updates and the potential for similar outages in the future. Microsoft aims to implement measures to prevent such large-scale disruptions from occurring again.

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