CrowdStrike Hits Back in Heated Spat with Delta over Global Tech Outage
CrowdStrike and Delta Air Lines are in a legal dispute following a technology outage that led to 5,000 flight cancellations and $500 million in losses for Delta, prompting an investigation.
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A legal dispute has emerged between cybersecurity firm CrowdStrike and Delta Air Lines following a significant technology outage that disrupted Delta's operations last month. CrowdStrike's software update caused widespread issues, leading to Delta canceling approximately 5,000 flights, which accounted for 37% of its schedule. Delta's CEO, Ed Bastian, indicated that the outage cost the airline around $500 million, prompting Delta to hire a law firm to pursue legal action against CrowdStrike. In response, CrowdStrike's lawyers argued that Delta's struggles were not solely due to their software and questioned why Delta had a more difficult recovery compared to other airlines. They noted that CrowdStrike had offered assistance during the outage, which Delta declined. The Department of Transportation has initiated an investigation into the incident, with Secretary Pete Buttigieg suggesting that Delta's systems were particularly vulnerable. CrowdStrike contended that its liability should be limited to less than $10 million and criticized Delta's handling of the situation, stating that Delta would need to justify its actions to the public and shareholders if it pursued legal action.
- CrowdStrike and Delta Air Lines are in a legal dispute over a technology outage.
- Delta canceled about 5,000 flights, costing the airline an estimated $500 million.
- CrowdStrike claims Delta's recovery issues were not solely due to its software.
- The Department of Transportation is investigating the outage's impact on Delta.
- CrowdStrike offered assistance during the outage, which Delta declined.
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3 commentsWere I Delta, I wouldn't be quick to take help from CrowdStrike, either, given how incompetent they are. Further, their advice might be biased towards CYA.
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