AT&T customers report wireless service has been down for hours
AT&T is addressing a software issue causing service disruptions, particularly for iPhone users stuck in SOS mode. This follows a recent FCC settlement over a 911 service disruption.
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AT&T customers across the United States have reported significant wireless service disruptions, with many experiencing their phones stuck in SOS mode. The company acknowledged a software issue affecting a limited number of users' ability to connect to the network. AT&T spokesperson Jim Kimberly emphasized that resolving the issue is a top priority and expressed appreciation for customer patience. Reports of service problems have been prevalent on social media, particularly among iPhone users, although some Android users have also experienced difficulties. The outage coincides with a recent settlement of $950,000 by AT&T related to a previous 911 outage and follows a work stoppage by the Communications Workers of America in the Southeast. While there was a spike in outage reports on Downdetector, the number of complaints has fluctuated, indicating ongoing connectivity issues.
- AT&T is addressing a software issue causing service disruptions for some customers.
- Many users, particularly iPhone owners, are experiencing their devices stuck in SOS mode.
- The outage follows a recent FCC settlement over a 911 service disruption.
- Reports of service issues have been noted on social media and Downdetector.
- The situation is compounded by a work stoppage by the Communications Workers of America.
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