Trust Capital: The Currency for Onboarding on a Team
Trust capital is vital in onboarding and workplace dynamics, influenced by perception. It can increase through positive actions or decrease due to negative ones, requiring proactive management and effort to rebuild.
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The article discusses the concept of "trust capital" as a crucial element in the onboarding process within professional environments. Trust capital is likened to a bank account that professionals build up or deplete based on their performance and interactions with colleagues. Initially, a new hire starts with a low trust balance, which can increase through positive contributions or decrease due to negative actions. The author emphasizes that perception plays a significant role in how trust is built and maintained, suggesting that even if one performs well, external perceptions can affect their trust capital. The article outlines various scenarios that can impact trust, such as early successes or failures, and highlights the importance of understanding individual relationships within the workplace. It also notes that trust capital is not static; it can fluctuate based on ongoing interactions and the dynamics of the team. The author encourages professionals to be proactive in managing their trust capital by underpromising and overdelivering, while also recognizing that rebuilding trust after a setback can be challenging. Ultimately, the article presents trust capital as a vital currency for navigating workplace relationships and achieving professional success.
- Trust capital is essential for effective onboarding and workplace relationships.
- Perception significantly influences the accumulation and depletion of trust capital.
- Positive contributions can enhance trust, while negative actions can lead to a deficit.
- Individual relationships affect trust balances, requiring targeted investment in key colleagues.
- Rebuilding trust after setbacks is difficult and requires consistent effort.
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1 commentsTrust develops gradually via making bids and setting boundaries — https://www.lesswrong.com/posts/7CKF6r8MegtcCWDbT/trust-deve....
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