September 4th, 2024

Tech failure nearly caused massive flood in Amsterdam

On November 2, 2023, Amsterdam nearly faced flooding due to a two-hour technical failure at the IJmuiden sluice gates during Storm Ciarán, prompting Rijkswaterstaat to enhance monitoring and response measures.

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Tech failure nearly caused massive flood in Amsterdam

On November 2, 2023, Amsterdam narrowly avoided a significant flood due to a technical failure at the IJmuiden sluice gates, which are crucial for preventing North Sea water from entering the Netherlands. For approximately two hours, all seven sluice gates were inadvertently left open, allowing billions of liters of seawater to flow toward Amsterdam during Storm Ciarán. The issue arose when the control system switched to manual operation, but the cause of this malfunction remains unknown. The water level in the North Sea Canal rose significantly, but it was only after an alert employee from the Amstel, Gooi, and Vecht water board raised the alarm that action was taken to close the locks to the city center. By 6:00 a.m., the locks were secured, and the sluice gates were manually closed by 7:24 a.m. The water level had risen to 32 centimeters above the normal level, but the quick response prevented a disaster. In response to this incident, Rijkswaterstaat has implemented measures to enhance oversight and response capabilities at the sluice complex, including relocating operations to IJmuiden and providing 24/7 contractor support.

- A technical failure at the IJmuiden sluice gates nearly caused a flood in Amsterdam.

- The incident occurred during Storm Ciarán, with seawater flowing into the North Sea Canal for two hours.

- An alert employee prevented disaster by closing the locks after noticing the rising water levels.

- Rijkswaterstaat has taken steps to improve monitoring and response to prevent future incidents.

- The cause of the control system failure remains under investigation.

Link Icon 12 comments
By @seszett - about 1 month
> The department also stationed a contractor at the IJmuiden complex 24/7 so that they can intervene immediately if anything goes wrong.

I'm surprised something as vital for the Netherlands as the IJmuiden sluice (also the largest in the world) wasn't staffed 24/7 until then.

Even if it's supposed to be reliable and automated, and having someone on watch 24/7 is somewhat expensive, it's nothing compared to the potential damage of a malfunction.

By @com - about 1 month
Glad that this was caught in time.

Perhaps the eagle-eyed Rijkswaterstaat employee should receive an honorarium from the insurance companies and Gemeente Amsterdam.

Also “Operating staff also received extra training.” - just like a standard SaaS major incident wrap up…

By @shermozle - about 1 month
I visited the supercomputer centre at UEindhoven back in the 1990s. All the hardware was up on the first floor, which of course meant serious load bearing construction. But this is why.
By @eqvinox - about 1 month
Original source (full 160 page RCA), but in Dutch: https://open.rijkswaterstaat.nl/zoeken/@275817/evaluatie-inc...
By @KaiserPro - about 1 month
If you want to see how much of an oopsey it was: https://www.google.com/maps/search/IJmuiden+sluice/@52.39235...
By @bell-cot - about 1 month
The article is only 5 paragraphs long, yet the similarities to so many other "the system was complex, the operators got confused, and things went wrong from there ..." disaster stories are obvious.
By @alper - about 1 month
> water flowed toward Amsterdam unnoticed

I'm glad we in tech are not the only ones that deal with these kind of monitoring issues.

By @Mordisquitos - about 1 month
When I first saw the headline my brain autocorrected to "Massive flood nearly caused tech failure...", as that was something I found much more intuitive at a glance. This piece of news is such a great example of "Man bites dog"!
By @Cthulhu_ - about 1 month
Would a ~30 cm increase cause that much problems? There's plenty of playroom in Amsterdam's canals, the water level is at least a meter, usually more below the canal sides.
By @jbverschoor - about 1 month
By @log4shell - about 1 month
Is there a way for general public to see the status of open sluice gates and water levels in various parts of netherlands? A live datastream might be the best!
By @begueradj - about 1 month
That was on 2023: any reason as why it is reported only now ?