September 18th, 2024

Amazon ordered a return to the office – but research says they'll backtrack

Amazon CEO Andy Jassy has mandated a full-time office return in January, but research shows a shift towards hybrid work, with significant employee resistance and predictions of policy reversal.

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Amazon ordered a return to the office – but research says they'll backtrack

Amazon CEO Andy Jassy has mandated a full-time return to the office starting January, which has raised concerns among employees and professionals about similar policies being adopted by other companies. However, research indicates that Jassy may reverse this decision in the near future. A study by Flex Index, which analyzed over 9,000 companies, found that while many firms initially required employees to return to the office, only a third have maintained strict five-day mandates. The trend is shifting towards hybrid work, with 37% of employers now offering this flexibility, up from 20% earlier in 2023. In the tech sector, only 3% of firms currently require full-time office attendance, a decrease from 8% last year. Despite Amazon's strict policies, many employees have resisted returning to the office, with significant numbers signing petitions against the mandates. Experts suggest that companies, including Amazon, are likely negotiating with employees by setting high expectations, knowing that actual compliance will be lower. The expectation is that Jassy's rigid stance may soften as the reality of office occupancy becomes apparent, reflecting a broader trend of increasing workplace flexibility.

- Amazon has mandated a full-time return to the office starting January.

- Research indicates that many companies are moving towards hybrid work models.

- Only 3% of tech firms currently require full-time office attendance.

- Employee resistance to return-to-office mandates is significant, with petitions against such policies.

- Experts predict that Amazon may backtrack on its strict return-to-office policy.

Link Icon 10 comments
By @jamies - 7 months
To me, these RTOs are nothing but silent layoffs. Their best and probably most expensive talent, who have the skills to land remote gigs, will depart. Amazon's smart enough to know this; I understand from friends who worked there they believe everyone is replaceable. I disagree.
By @Zelphyr - 7 months
I love what Scott Hanselman said about this:

So, Amazon wants everyone to return to the office. Does that mean they also want us to return to the mall and supporting small local businesses?

https://x.com/shanselman/status/1836140762075210102

By @rqtwteye - 7 months
I don't understand the mandate for 5 days at the office. I am fully remote and I'll admit that it would probably be better if I was at the office once or twice a week. I miss the random conversations with people and I am often a little out of touch with what's going on. On the other hand I get way more focused work done than when I was at the office. I think hybrid is the perfect compromise. One to three days at the office is more than enough for collaboration and the days at home are for deep work.

Full RTO makes no sense to me. Especially if people work in an open office talking to team members all over the globe on Zoom.

By @teqsun - 7 months
call me cynical, but this feels like the sort of idea that Amazon would purposefully disseminate. Announce an unpopular measure, then seed the idea "but don't worry, we don't actually mean it" to shift the balance of power back to them (i.e. employees who might otherwise immediately start seeking other employment will instead 'wait and see')
By @paxys - 7 months
One point that's always lost in all the back and forth WFH/RTO discussion is that due to tech hiring patterns over the last 4 years very few teams all work in the same location anymore. Before Covid if you scheduled a meeting ~everyone on the invite would physically be in the same room. The fabled hallway/watercooler conversations could happen because entire business units and cross-functional teams were in the same section on the same floor. There was real value in everyone coming together.

Today the vast majority of tech employees I know who have ben mandated to go back to the office do exactly what they do at home – join Zoom meetings and talk to teammates in other offices/homes, just with lots of added inconvenience like commuting, not being able to find an open desk or meeting room and working in a loud environment.

By @ssahoo - 7 months
I think the goal is to shed some resources organically.

With full RTO they should guarantee no work after office hours.

By @KittenInABox - 7 months
This feels very much like a Yahoo Inc move.
By @swozey - 7 months
Can something like this happen in the EU with its stronger worker protection laws? Can a company fire you after telling you that you're allowed to relocate then force you RTO?
By @ChrisArchitect - 7 months
Related:

Amazon employees: 'I'd rather go back to school than work in an office again'

https://news.ycombinator.com/item?id=41570981

Amazon tells employees to return to office five days a week

https://news.ycombinator.com/item?id=41558554