September 19th, 2024

FTC: Vast Surveillance of Users by Social Media and Video Streaming Companies

A recent FTC report reveals major social media companies conduct extensive surveillance on users, especially minors, with inadequate privacy controls, urging Congress to enact federal privacy legislation and improve data practices.

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FTC: Vast Surveillance of Users by Social Media and Video Streaming Companies

A recent Federal Trade Commission (FTC) staff report reveals that major social media and video streaming companies have engaged in extensive surveillance of users, particularly children and teens, while implementing inadequate privacy controls. The report, based on data from nine prominent companies, including Meta, YouTube, and TikTok, highlights how these firms collect vast amounts of personal data to monetize it, often at the expense of user privacy. The findings indicate that many companies retain user data indefinitely, share it broadly, and fail to delete data upon user requests. The report also emphasizes the negative mental health impacts of social media on young users and criticizes the lack of protections for children and teens, who are often treated similarly to adult users. The FTC recommends that Congress enact comprehensive federal privacy legislation to limit surveillance and enhance consumer data rights. Additionally, it urges companies to adopt stricter data collection and retention policies, improve transparency regarding data usage, and implement better protections for minors. The report underscores the need for a more robust regulatory framework to address the privacy risks associated with the data practices of these platforms.

- Major social media and video streaming companies engage in extensive user surveillance.

- Inadequate privacy controls particularly affect children and teens.

- The FTC recommends comprehensive federal privacy legislation.

- Companies are urged to limit data collection and improve transparency.

- The report highlights the negative mental health impacts of social media on young users.

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AI: What people are saying
The comments reflect a range of opinions on the FTC report regarding social media surveillance and data privacy.
  • Many commenters express frustration over the lack of accountability and liability for companies mishandling user data.
  • There is a general sentiment that the government has been slow to address these issues, with some calling for stronger regulations.
  • Concerns are raised about the implications of targeted advertising and data collection, particularly regarding minors and sensitive information.
  • Some users argue that targeted advertising can be beneficial, allowing for more efficient connections between consumers and products.
  • Several comments highlight the irony of government surveillance practices while advocating for user privacy.
Link Icon 41 comments
By @srndsnd - 7 months
To me, what's missing from that set of recommendations is some method to increase the liability of companies who mishandle user data.

It is insane to me that I can be notified via physical mail of months old data breaches, some of which contained my Social Security number, and that my only recourse is to set credit freezes from multiple credit bureaus.

By @vundercind - 7 months
Behind the ball by 15 years to start taking this seriously and beginning to think about pushing back, but better late than never.

Next please reign in the CRAs.

By @disambiguation - 7 months
Ever stop and think it's funny that Meta, Google, etc. are worth billions because they figured out how to legally fill a database with information about you? In any other time in history some might call it spying, but well they figured out how to do it legally, and it's worth billions. Meanwhile from a technical standpoint, remotely logging your data is a trivial thing, with consent of course. It's like, we made this imaginary wall (law) and spent billions building a road around that wall, and thats equivalent to econmic prosperity. Similar idea with streaming services versus file sharing.
By @cynan123 - 7 months
Lina Khan has been on a tear. She actually seems to care about online human rights.
By @MengerSponge - 7 months
2016 Schneier on Security "Data is a Toxic Asset": https://www.schneier.com/blog/archives/2016/03/data_is_a_tox...
By @GeekyBear - 7 months
This portion is particularly problematic:

> many companies engaged in broad data sharing that raises serious concerns regarding the adequacy of the companies’ data handling controls and oversight.

By @shawn-butler - 7 months
the full report[0] is a good read don't just read the summary..

>>> But these findings should not be viewed in isolation. They stem from a business model that varies little across these nine firms – harvesting data for targeted advertising, algorithm design, and sales to third parties. With few meaningful guardrails, companies are incentivized to develop ever-more invasive methods of collection. >>>

[0]: https://www.ftc.gov/system/files/ftc_gov/pdf/Social-Media-6b...

By @CatWChainsaw - 7 months
Surveillance is cancerous. It keeps on growing, feeding on justification for every data point "just because", and then eventually it kills you.
By @EasyMark - 7 months
Let’s add automaker to the list as well with all the cameras and microphones spying in auto cabins.
By @ChrisArchitect - 7 months
Related earlier this week:

Instagram Teen Accounts

https://news.ycombinator.com/item?id=41572041

By @SamuelAdams - 7 months
> The report found that the companies collected and could indefinitely retain troves of data, including information from data brokers, and about both users and non-users of their platforms.

As a non-user of many social media platforms, is there anything I can do to prevent companies from collecting data about me? It feels wrong that companies you do not sign up for are still finding and processing data about you.

By @darby_nine - 7 months
This is truly interesting from a dialectical perspective. The current narrative is that data is simultaneously infinitely valuable and presents zero liability. This contradiction can't hold forever (though it can hold longer than any of us are alive, of course)

I suspect it will break in the direction of the narrative that "data wasn't that valuable anyway", regardless of how disingenuous this sentiment is. Nothing else preserves the economic machine while simultaneously dismissing the concerns of consumers. Perhaps we'll get special protection for stuff like SSNs to make it seem like politicians are acting on the behalf of their constituents (even though a competent manager of a rational society would simply ban use of ssn as a form of identification as this is basically public information.

By @BlueTemplar - 7 months
Far from me to try to defend platforms, but I am still wondering (for years now) :

How are data deletion requests supposed to be handled in practice, when the only way to be sure is to physically destroy the hardware that data was stored on ? (Especially the case for transistor-based storage, and even more so when wear leveling is being used.)

Or is this is actually a "pinky promise" by the company to not restore the data (or else they will have to face legal consequences) ?

By @advael - 7 months
I honestly think that if half of the FTC's lawsuits under Lina Khan succeed, she'll have more meaningful positive change in the life of the average American to point to than the last six or so presidents
By @seydor - 7 months
A little hypocritical when it comes from various government organizations all over the western world. Surveillance companies are essential for police to be able to easily gather data when needed fast. It is a happy accident that surveillance is so lucrative for advertising and also so effective for policing.
By @notinmykernel - 7 months
See also: "How advertisers became NSA's best friend"[1].

[1]https://www.theverge.com/2013/12/12/5204196/how-advertisers-...

By @herf - 7 months
Please make it so my kids can watch a YouTube video required by school without watching 20 YouTube shorts after. That's all I want.
By @fred_bellows - 7 months
from the report: "While the Order did not explicitly request that the Companies report all the types of Personal Information collected.." Why wouldn't they ask for all the personal information that they collect? Can anyone explain this?
By @blondelegs - 7 months
Yes thank you for listening BRAVO BRAVO BRAVO
By @mont_tag - 7 months
Captain Renault: I'm shocked, shocked to find that surveillance is going on in here!
By @JackOfCrows - 7 months
Shocked, gambling, establishment, etc.
By @ianopolous - 7 months
We really need e2ee social media that's designed to protect, not addict people.
By @hermannj314 - 7 months
There are pretending to take this topic seriously because there is an election coming up. Your government is in bed with big tech, no one is coming to save you, everyone is on their own, expect no quarter.
By @jarbus - 7 months
Lina Kahn has been the best part of the Biden administration, by far. I wish she'd run for president.
By @yieldcrv - 7 months
Wait till the FTC discovers Full Story
By @russdpale - 7 months
instead of stupid recommendations, which are laughable, the government should actually enforce them.
By @nabla9 - 7 months
Facebook Employees Explain Struggling To Care About Company's Unethical Practices When Gig So Cushy https://www.youtube.com/watch?v=-DiBc1vkTig
By @ryanisnan - 7 months
I love the cognitive dissonance on display within the federal government.

One arm: "everyone is a criminal; spy on everyone"

Other arm: "hey you shouldn't really harvest all of that data"

By @DaleNeumann - 7 months
"According to one estimate, some Teens may see as many as 1,260 ads per day.200 Children and Teens may be lured through these ads into making purchases or handing over personal information and other data via dark patterns"

There is a long trail of blood behind google and facebook, amazon... Etc...

By @doctorpangloss - 7 months
Simple questions:

Should ad prices be lower or higher?

Should YouTube be free for everyone, or should it cost money?

By @mgraczyk - 7 months
"these surveillance practices can endanger people’s privacy, threaten their freedoms, and expose them to a host of harms, from identify theft to stalking."

Is there any evidence that any of these things have ever happened as a result of this sort of data collection? I'm not talking about data posted to social media, I'm talking about the specific data collection described in this FTC press release.

By @negativeonehalf - 7 months
Targeted advertising is a good thing. It lets people who make stuff more efficiently connect with people who want that stuff.

The FTC chair is complaining that companies "monetize that data to the tune of billions of dollars a year," but all this means is that this service is tremendously valuable.

The Internet's targeted advertising system is a major achievement of modern information technology and data science, and we dismantle it at our peril.

By @kart23 - 7 months
> Profound Threats to Users Can Occur When Targeting Occurs Based on Sensitive Categories

> Targeted ads based on knowledge about protected categories can be especially distressing. One example is when someone has not disclosed their sexual orientation publicly, but an ad assumes their sexual orientation. Another example is when a retailer identifies someone as pregnant and targets ads for baby products before others, including family, even know about the pregnancy. These types of assumptions and inferences upon which targeted advertising is based can in some instances result in emotional distress, lead to individuals being misidentified or misclassified, and cause other harms.

If this is one of the biggest harms the FTC can come up with, then honestly as a consumer I don't really care. Having free youtube is worth getting a few mistargeted ads, or I CAN JUST TURN TARGETED ADS OFF. Advertising isn't someone harassing you, its an ad that I can close or just report as not being accurate. I'd really be interested to hear from someone who thinks getting a mistargeted ad is in top 10 most stressful things in their life.

What I would really be interested in is the raw responses from the companies, not this report.