October 30th, 2024

Comcast, Charter Sue FTC over Efforts to Make Canceling Services Easier

Comcast and Charter are suing the FTC over new rules simplifying service cancellations, claiming they are arbitrary and burdensome, amid concerns about corporate influence on regulatory bodies and consumer protections.

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Comcast, Charter Sue FTC over Efforts to Make Canceling Services Easier

Comcast and Charter have filed a lawsuit against the Federal Trade Commission (FTC) in response to the agency's recent changes to the "Negative Option Rule," which aims to simplify the process of canceling services. The FTC's modifications require companies to be transparent about their promotions and make cancellation as easy as signing up. The lawsuit, filed in the 5th Circuit, claims the new rules are arbitrary and burdensome. The National Cable and Telecommunications Association (NCTA) and the Interactive Advertising Bureau (IAB) have also joined the legal action. Critics argue that these companies have a history of creating obstacles for consumers trying to cancel services, and the lawsuit reflects a broader trend of corporations resisting regulatory oversight. The article highlights concerns about the increasing power of corporations over regulatory bodies, particularly in light of recent Supreme Court rulings that may limit the authority of federal regulators. This situation raises alarms about the potential for diminished consumer protections across various industries, as companies push back against regulations designed to enhance transparency and accountability.

- Comcast and Charter are suing the FTC over new rules aimed at simplifying service cancellations.

- The FTC's changes require greater transparency and easier cancellation processes for consumers.

- The lawsuit claims the new regulations are arbitrary and burdensome for the industry.

- Critics highlight a long history of misleading practices by telecom companies regarding service cancellations.

- The case reflects broader concerns about corporate influence over regulatory bodies and consumer protections.

Link Icon 2 comments
By @beart - 6 months
I have to call today to cancel my charter cable... I would sign up for the tv service more frequently (seasonally), if I could cancel it with a simple click. However, since they require a phone call so they can try to market to me, this will be the last time I ever subscribe in my life.
By @ChrisArchitect - 6 months