January 8th, 2025

Bitwarden Was Down

Bitwarden is facing degraded service for its US Cloud and Identity Services, prompting users to adjust their network connections. Maintenance is scheduled for January 7, 2025, but other services remain operational.

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Bitwarden Was Down

Bitwarden is currently experiencing degraded service affecting its US Cloud Services and US Identity Service, with users reporting unexpected errors and access denials. Users are advised to check their connection methods, such as shared public IPs, VPNs, proxies, or Tor, and to try switching networks for better access. The service had previously reported intermittent access issues and increased latency, which have since normalized. Maintenance windows were scheduled for January 7, 2025, affecting multiple services across both US and EU Cloud Services. The Bitwarden team is actively monitoring the situation and has confirmed that other clients, including browser, mobile, and desktop applications, remain operational. Recent history shows a series of maintenance events and service interruptions, but no significant issues have been reported in the last 20 days prior to the current degraded service notice.

- Bitwarden is experiencing degraded service affecting US Cloud and Identity Services.

- Users are advised to change their network connection methods to resolve access issues.

- Maintenance windows were scheduled for multiple services on January 7, 2025.

- Other Bitwarden clients remain operational despite the current service issues.

- The Bitwarden team is monitoring the situation closely.

Link Icon 9 comments
By @Refusing23 - 4 months
The US bitwarden servers were down - not the european ones accoriding to that little overview.

my workplace selfhosts it, so its not affecting us.

By @RockRobotRock - 4 months
Can confirm. The browser extension usually works just fine when offline, but in this case my vault was logged out and I'm entirely without access.

Still works on mobile, so it's not the end of the world.

By @sschueller - 4 months
In an ideal situation all vaults should be stored locally and all that bitwarden does is sync them.

Probably the primary reason I dont use these services even the self hosted version and stick to KeePass for now.

By @linsomniac - 4 months
Their status page said they were doing updates from 9-11PM US EST, but around 10:40 I first noticed problems. They updated it around 10:55 to say they had reports of problems and were investigating. I just tried again at 11:40 and it's working for me.

https://status.bitwarden.com/?locale=en

By @nine_k - 4 months
It's maybe a good time to look up again the information on how to self-host bitwarden: https://bitwarden.com/help/install-on-premise-linux/
By @aceazzameen - 4 months
Interesting. I used it on my phone around that time without issue. Maybe it was already unlocked and I only had to use biometrics to unlock it locally.
By @sixhobbits - 4 months
I encountered this weird issue yesterday[0] (forum post is not mine but I also could not log in with Safari). It made me think I had somehow forgotten my master password for a while.

maybe its time for a new manager. Any recs?

[0]https://community.bitwarden.com/t/cannot-login-to-vault-by-s...

By @toxinu - 4 months
Only bitwarden.com is affected, not bitwarden.eu
By @udev4096 - 4 months
This is why I self-host vaultwarden