January 9th, 2025

Proton(mail) Is Down

Proton Services is facing intermittent network issues affecting Proton Mail, VPN, and Drive, with partial outages reported. The team is investigating and users can subscribe for real-time updates.

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Proton(mail) Is Down

Proton Services is currently experiencing intermittent network issues affecting various services, including Proton Mail, Proton VPN, and Proton Drive. As of January 9, 2025, users are facing partial outages across multiple platforms, including web applications, mobile apps, and push notifications. The team is actively investigating these issues and working to restore services promptly. Recent updates indicate that there was a server outage on ProtonVPN servers in Bosnia and Herzegovina, which has been addressed, and scheduled maintenance was completed for Proton VPN servers in the Netherlands. Users are encouraged to subscribe for updates via Slack or webhooks to receive real-time notifications about incidents and service status. The site provides a status overview but does not update in real time, so users should refresh for the latest information.

- Proton Services is experiencing intermittent network issues affecting multiple platforms.

- Partial outages are reported for Proton Mail, Proton VPN, and Proton Drive.

- The team is investigating the issues and working to restore services.

- Users can subscribe for updates via Slack or webhooks for real-time notifications.

- Recent incidents include server outages in Bosnia and Herzegovina and scheduled maintenance in the Netherlands.

Link Icon 7 comments
By @FloatArtifact - 4 months
I regret switching over to a free tier. super slow to delete emails in the app or on the web client.

Last I checked, my mail is trapped without any way to export it out without a premium subscription, but I need to check for an update on that.

By @gck1 - 4 months
Apart from SimpleLogin, service that they acquired - all their service APIs are down. This to me indicates, that proton managed to create a single point of failure for all their in-house services, but didn't manage to put SimpleLogin under that umbrella yet.

If something can take almost everything down - Pass, VPN, Mail, Calendar - i.e. pretty much all your services that are seemingly standalone, then something's wrong with how you're managing these services.

By @saloniamatteo - 4 months
From status.proton.me: "Proton VPN servers in Bosnia and Hercegovina are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience."
By @unhappy_meaning - 4 months
How happy has everyone who uses or switched over to Proton(mail)?

Happy with it and the security (I guess, I don't think about it too much) but my only gripe is I can only make one filter on the free version...

By @saloniamatteo - 4 months
This is the first time in several years of (free tier) ProtonMail use where there's been an outage for this long (currently sitting at ~1 hour).