Atlassian's Bitbucket Cloud went down 'hard' today
On January 21, 2025, Bitbucket Cloud suffered a major outage due to a saturated database, affecting ten million users. Services were mostly restored by 20:08 UTC, but Pipelines had ongoing issues.
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Atlassian's Bitbucket Cloud experienced a significant outage on January 21, 2025, starting at 15:30 UTC. The company reported that the service was "hard down," affecting both the website and Git hosting functionalities. By 18:02 UTC, the root cause was identified as a saturated database impacting all Bitbucket operations. Although the issue was mitigated, users continued to report problems, particularly with Pipelines. By 19:28 UTC, most services were reported as operational, but Pipelines still faced degraded performance. By 20:08 UTC, Atlassian confirmed that all services, including Git, web, API, and Pipelines, were back online and operational. A spokesperson stated that the outage was temporary and that no further impacts were observed. The incident affected approximately ten million users of Bitbucket Cloud and had knock-on effects on services like Microsoft's Visual Studio App Center.
- Bitbucket Cloud experienced a major outage on January 21, 2025.
- The outage was caused by a saturated database affecting all operations.
- Most services were restored by 20:08 UTC, but Pipelines faced ongoing issues.
- Atlassian confirmed the outage was temporary with no further impacts reported.
- The incident affected around ten million users and impacted other services like Microsoft's Visual Studio App Center.
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