CrowdStrike is offering a $10 UberEats gift card as an apology for the outage
CrowdStrike is offering a $10 UberEats gift card as an apology for a recent outage affecting 8.5 million Windows computers, which caused significant financial losses estimated at $5.4 billion.
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CrowdStrike is offering a $10 UberEats gift card as an apology for a recent outage that affected approximately 8.5 million Windows computers. This incident was triggered by a security update that caused widespread blue-screen-of-death (BSOD) errors. Recipients of the gift card reported receiving an email from CrowdStrike's Chief Business Officer, Daniel Bernard, acknowledging the disruption and expressing gratitude for the additional work caused by the incident. However, some users encountered issues redeeming the vouchers, receiving messages that the cards had been canceled due to high usage rates flagged as fraud by Uber. CrowdStrike confirmed that the gift cards were sent to "teammates and partners" assisting customers during the outage. The company's CEO, George Kurtz, issued a public apology, emphasizing the importance of customer trust and promising transparency regarding the incident and future preventive measures. The financial impact of the outage is estimated at $5.4 billion for Fortune 500 companies, with the healthcare and banking sectors facing the most significant losses.
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CrowdStrike offers a $10 apology gift card to say sorry for outage
CrowdStrike issued a $10 Uber Eats gift card to partners after a software update outage affected 8.5 million devices, causing major disruptions. Recipients faced issues redeeming the gift card.
11 comments(Oh, and as mentioned in the existing discussion, it seems like the cards aren't even successfully redeeming.)
Existing discussion: https://news.ycombinator.com/item?id=41058261
Apparently now reality itself is a meme. This is what happens when you combine a huckster with ridiculous "no-sue" clauses... you get a $10 gift card.
It's like crashing someone's car and then giving them a bag of Skittles for the trouble. Sure you can't uncrash the car, but the bag of Skittles trivializes the whole thing and makes a genuine apology feel cheap.
How dumb can you get.
Oh. Even dumber. Blame the customer:
> the Uber Eats page provided an error message that said the gift card “has been canceled by the issuing party and is no longer valid.”
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