July 25th, 2024

Machines might not take your job. But they could make it worse

The article examines how machines and AI affect work, suggesting they may reduce job meaningfulness. A CrowdStrike software update caused outages, highlighting technology's role in employee dependency and job satisfaction.

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Machines might not take your job. But they could make it worse

The article discusses the impact of machines and artificial intelligence (AI) on the nature of work, suggesting that while they may not directly eliminate jobs, they could diminish the meaningfulness of work. A recent incident involving a software update by CrowdStrike led to widespread computer outages, highlighting the reliance of white-collar workers on technology. Many employees felt helpless when unable to access their systems, contrasting with IT professionals who found their roles to be both stressful and meaningful as they assisted those affected. This scenario illustrates how technology can create a dependency that may undermine job satisfaction and the sense of purpose in work. The article implies that as machines become more integrated into the workplace, the dynamics of work may shift, potentially leading to a less fulfilling work experience for many. The discussion reflects broader concerns about the evolving relationship between humans and technology in professional settings.

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Link Icon 13 comments
By @LarryDarrell - 7 months
>>"A technology that cuts down on boring tasks is fine; one that threatens your sense of identity is not."

The shareholder class sees no distinction between the two. This is a good reminder not to make your labor your identity and that technology implemented in the workplace is not for the benefit of the worker, but for the benefit of the owners. It doesn't matter if I toil with 1990's technology or 2020's technology, I call it quits at 5pm regardless.

In my personal life I get to choose (for the most part) the amount of technology that I interface with. The only computer in my car controls the spark plugs and fuel injectors. My bicycle shifts with friction. My stove/range only has valves and igniters. My TV is a monitor hooked up to a small PC. I'm not against technology, but I am ruthless in determining the exact amount that makes me happy.

By @monkeydust - 7 months
Those interested in this topic highly recommend reading "Ironies of automation" by Lisanne Bainbridge, its from 1983 but very relevant and provides a more thoughtful and nuanced discussion on the interplay of automation and work.

https://ckrybus.com/static/papers/Bainbridge_1983_Automatica...

By @coliveira - 7 months
My experience is that the tech profession has morphed into connecting machines and algorithms that are exponentially harder to debug and secure, this is the biggest downside of the new era. In the old times one could write an algorithm and have a relatively good sense of how it interacted with data. Nowadays any important system is composed of dozens of machines and hundreds of disparate libraries strung together and interacting in different ways. Finding a problem and isolating it has become similar to finding a bug in a GOTO-ridden algorithm.
By @coliveira - 7 months
Another angle is that machines and software are extracting the value of the work. In the past, you were employed to do some work that you did by yourself. Nowadays, a lot of this work will be done by computers, but it is not free. The seller of the system wants to be paid monthly for this help. So a lot of the money that would go to the employer or the employee is extracted by a third party.
By @candiddevmike - 7 months
> Robots reduced the perceived meaningfulness of jobs across the board, irrespective of age, gender, skills and the type of work. In theory, machines can free up time for more interesting tasks; in practice, they seem to have had the opposite effect.

Because instead of moving us towards a <20 hours work week, it's "do more with less people" instead.

By @HocusLocus - 7 months
Manna, a kind-of-dystopian story by the man literally named Marshall Brain

https://marshallbrain.com/manna1

where the AI do not interface with robots or elaborate contrivances... they become puppetmasters to humans. Much cheaper to do the actual work in meatspace!

By @anonCoffee - 7 months
At my job, AI creates a lot of garbage data that punishes and reward our drivers seemingly at random (poor job parsing images for correct delivery). I get to audit it in a super tedious manner. It's just plopped on top of my previous work, with no reduction in workload (I'm sure it will balance out eventually...)
By @wccrawford - 7 months
Or they could make it less tedious. Or change it in any number of ways.
By @EGreg - 7 months
In their research Ms Nikolova and her co-authors found that people did not perceive a loss of autonomy if they were working with computers, where they have more control of the machine than the other way round.

This is why I strongly advocate for open source to replace the Big Tech closed server farms, the learned helplessness that people have when they give their entire audience over to Twitter and hope they dont get deplatformed etc.

It is why I work on https://github.com/Qbix/Platform

And why I started https://engageusers.ai/ecosystem.pdf

By @hulitu - 6 months
> Machines might not take your job. But they could make it worse

They already did. See Microsoft.

By @paxys - 7 months
So basically, machines doing your job for you is bad because a job is the only thing that is supposed to give your life meaning, and without that you won't be able to survive.

Regular Economist nonsense.