September 6th, 2024

Meta will let third-party apps place calls to WhatsApp and Messenger users

Meta plans to comply with the European Digital Markets Act by allowing third-party apps to connect with WhatsApp and Messenger, introducing new features by 2027 amid scrutiny over advertising practices.

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Meta will let third-party apps place calls to WhatsApp and Messenger users

Meta has announced plans to comply with the European Digital Markets Act (DMA) by allowing third-party apps to connect with its messaging platforms, WhatsApp and Messenger. This initiative aims to enhance competition in digital marketplaces. Starting in 2025, Meta will introduce group functionality for third-party chats, and by 2027, it will enable voice and video calling features. Users will receive notifications about third-party integrations and can choose to manage these interactions through a designated folder or a combined inbox. Additionally, Meta plans to implement "rich messaging" features, such as reactions and read receipts, for third-party chats in the future. However, the success of these integrations may depend on the willingness of other messaging services, like Viber and Telegram, to support them. Meta's compliance with the DMA comes amid scrutiny over its advertising practices, which the European Commission has indicated may violate other aspects of the law.

- Meta will allow third-party apps to connect with WhatsApp and Messenger by 2027.

- Group functionality for third-party chats will be available starting in 2025.

- Users will receive notifications about third-party integrations and can manage their settings.

- The success of these features may depend on cooperation from other messaging services.

- Meta is under scrutiny for its advertising practices related to the DMA.

Link Icon 10 comments
By @neves - 8 months
It looks like the long time line is to give them time to plan a terrible user experience for third-party messages. They don't want to risk it becoming something useful
By @rnhmjoj - 8 months
> Meta requires that companies sign an agreement — the details of which haven’t been made public — to integrate with any of its systems.

What sort of agreement, an NDA type of agreement? Is this ruling out open source software? I wonder what the EU thinks about this.

By @jauntywundrkind - 8 months
> In 2025, Meta will roll out group functionality for third-party chats, and, in 2027, it’ll launch voice and video calling in accordance with the DMA.

Well, that's a timeline!

Ideally this would help boost popularity & adoption, that whomever can make the best ability to integrate will see great rewards.

By @xmprt - 8 months
Looks like a way to take some market share from iMessage. I don't think this is going to change much for international markets where a lot of people already use Whatsapp but it might change things in the US.
By @maxrmk - 8 months
Can't wait for all the spam calls I'll get.
By @catlikesshrimp - 8 months
>"Plus, Meta requires that companies sign an agreement — the details of which haven’t been made public — to integrate with any of its systems"

It was too good to be true. Signal compatibility might not happen without wrecking security with non-whatsapp chats

By @nashashmi - 7 months
HN comments today are either cynical or commending. Internet comments are only commending. Very little discussion as of yet what benefits this would give to facebook, the other apps, and the users.

Unless they are absolutely splitting up the platform into a public service, I think this is a stunt to domesticate other platforms into a facebook empire.

By @melenaboija - 8 months
Holly cannoli it seems to me Meta is seeing some ruling against them and their omnipresence in messaging and social network spaces.
By @2Gkashmiri - 7 months
So... if I am living in EU and I am using ABC app but my family is outside EU, say UK using messenger. Will this work or both users must be in EU ?