July 1st, 2024

Facebook and Instagram's 'pay or consent' ad model violates the DMA, says the EU

The European Union charges Meta for violating Digital Markets Act with its ad model lacking a data-saving option. Meta faces potential fines up to $13.4 billion. Second DMA charge after Apple's.

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Facebook and Instagram's 'pay or consent' ad model violates the DMA, says the EU

The European Union has charged Meta, the parent company of Facebook and Instagram, with violating the Digital Markets Act (DMA) due to their "pay or consent" advertising model. The EU found that this model does not offer users a third option that uses less data for ad targeting but remains free to use, as required by Article 5(2) of the DMA. Meta's approach forces users to either pay for an ad-free experience or consent to personalized ads, without providing a middle ground. If found guilty, Meta could face fines of up to 10% of its global revenue, potentially amounting to $13.4 billion. Meta has the opportunity to respond to the charges, and the investigation is set to conclude next year. This marks the second charge under the DMA, following Apple's recent violation related to App Store policies limiting competition.

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By @Frieren - 5 months
Targeted ads is such a dystopian idea that it should have never been implemented. "We can show more relevant ads, things that you are interested on" has transformed in "we know your most deep insecurities and weakness and we will exploit them".

For mega-platforms this is true for their customers and their providers. The amount of information allows them to abuse both sides of the equation.

So, removing targeted as altogether would be a better option. And with that "personalized algorithms" that maximize companies profits extracting maximum value form consumers and producers.

By @mschuster91 - 5 months
That one was clear from the start, same for the dozens news sites who have switched to that model. The problem is that DPAs are notoriously slow and intransparent.

IMHO, the system needs to be revamped, at least against commercial actors: all complaints should be logged in a public register, and individuals should have the right to add a complaint of their own to an already existing one, so that there is public knowledge of suspected bad actors.

By @librish - 5 months
This seems weird. If not having personalized ads is such a fundamental piece of the EU web experience, why is it even allowed in the first place?

Payment options:

Paid only - allowed Paid OR Personalized Ads - not allowed Paid OR Personalized Ads OR Non-Personalized Ads - allowed

By @pessimizer - 5 months
I don't understand, I've been told by many random posters over many years that you either pay with your money or you pay with your privacy. Now that's morally wrong? Next you'll be telling me that you shouldn't be able to sell yourself into slavery.
By @jonhohle - 5 months
Outside of advertising, are their legitimate reasons to sell or trade customer information to a vendor that does not directly support the operation of your business (i.e. subcontracting work that may require customer details). In the US HIPAA is the closest thing we have, but it would be nice to have a blanket law that says data between two parties cannot be shared with a third party, full stop, regardless of consent. I think having a straight forward transactional pay or you get nothing model levels the field in a way that back door deals with data brokers could ever match.
By @jokoon - 5 months
For months I refused it and could not use Instagram so I uninstalled it.

I finally accepted the terms two weeks ago, but honestly that feels forced.

It's wild that nobody talks about it.

Facebook being a paid app was like a joke for a long time until now.

By @aeurielesn - 5 months
I don't use Facebook but I'm so glad this finally happened. SV needs to be shown the door in the EU. The EU isn't for malicious compliance nor "don't get caught" schemes.
By @Nevermark - 5 months
Paying for a service that agrees to not use or collect data on me, except to provide the service as I request it to, is the healthy model. No perverse incentives.

That would eliminate ads, but also surveillance and feed manipulation. Let me actually control my own feed.

Ads are just one way Facebook uses surveillance to manipulate its users. They use follow and like choices as surveillance info to insert unrequested “sticky” posts, instead of just honoring them as user features.

By @TekMol - 5 months
Isn't "pay or consent" already illegal under the GDPR?

It says

    Consent should not be regarded as freely
    given if the data subject has no 
    genuine or free choice or is unable to
    refuse or withdraw consent without
    detriment.
https://gdpr-info.eu/recitals/no-42/

Wouldn't having to pay be considered a detriment, and therefore make the consent invalid under the GDPR?

By @AshamedCaptain - 5 months
It obviously violates the DMA in writing, but why does it not violate the GDPR? Almost every other EU newspaper is doing this which obiously defeats the spirit of the law...
By @ankit219 - 5 months
If this goes through, I don't see how this survives a court challenge. This is not a competition issue, but a data protection issue. Seems like it's brought under competition so that it spares the EU publishers who follow the same model as Meta proposed. From what I read and understand, EU does not have a very good standing here, but only hope is that Meta settles the case instead of fighting it out as it sets a precedent.

From what I could see, it's a novel interpretation of Section 5(2). The original section is about "gatekeepers must seek users' consent for combining their personal data between designated core platform services and other services, and if a user refuses such consent, they should have access to a less personalised but equivalent alternative".

But this is to do with combination, not access. This part:

> users who do not consent should still get access to an equivalent service which uses less of their personal data, in this case for the personalisation of advertising

is new and not in the set goals of DMA, but a unique interpretation to stop Meta from offering this.

Related: Original complaint: https://ec.europa.eu/commission/presscorner/detail/en/ip_24_...

Kay Jebelli on why it's under DMA and not GDPR: https://medium.com/chamber-of-progress/the-hidden-reason-why...

By @joncrocks - 5 months
Does this imply that Facebook is required to provide free service to everyone?

At what point are private companies allowed to decide how to charge customers for the services they provide?

By @chrisbrandow - 5 months
I honestly don’t understand the EU’s position. There really are strong “have their cake and eat it too” vibes.

It feels like they are effectively saying that targeted ads should be illegal, but without the forthrightness to say that explicitly.

By @Rygian - 5 months
The irony is strong, that in order to read this article one has to go through a cookie popup that violates GDPR (lack of a Reject All option).